Facility Administrator

Job Description

Come join our team! There is a great opportunity to join a fantastic walk-in medical practice in Abilene! We strive for excellence! We treat our staff like family. We hire for spirit and we will train for skill. We are looking for an individual who treats patients the way you would like to be treated. If you are a self-motivated, multi-tasking, marketing expert who clearly understands the focus of our business and is interested in working hard to grow and lead our practice, we want to hear from you!

POSITION PURPOSE:

 To provide leadership and management for the Facility

 To supervise daily operations of the Facility.

 To manage nursing, front desk and radiology staff.

 Oversees closely the front desk operations.

 To foster a customer service centered organization and serve as a model representative.

 ...and most important...to Market the Practice to the Community!

QUALIFICATIONS: Education/Experience:

 Minimum of three years experience in administration/management/marketing.

Skills, Knowledge, and Abilities:

 Effective communication skills: oral, written

 Ability to set one’s own schedule and manage own time (50-60 hours per week)

 Ability to effectively maintain the Facility in a "State Inspection Ready" state

 Effective positive interpersonal and customer relations skills via telephone and face-to-face interaction; practices positive customer

relations

.Physical Requirements:

 Spends 15-20 hours each week marketing to the community.

 Must have basic computer skills.

 Experience in managerial and marketing departments.

RESPONSIBILITIES:

Customer Service and Public Relations:

 Maintain professional relationships with physicians and patients by assessing the needs and levels of satisfaction.

 Demonstrate a positive, friendly and courteous manner.

 Identify, measure and document or review problems, inefficiencies or deficiencies.

Ensure effective communication with the following individuals and groups:

 Patients and their families

 Medical staff

 Facility Contracts/Vendor Holders

 Billing Company

Employee Management:

 Demonstrate the ability to delegate and/or supervise, orient, hire, develop, train, coach, evaluate, discipline and terminate direct reports.

 Perform staff performance appraisals as required by policy.

 Maintain accurate employee files and achieve a positive working environment.

 Establish an active process for identifying and recruiting staff.

 Review and verify credentials, training, and education of staff in cooperation with the credentialing service.