Barista/Cashier - Good Press Cafe at 21c Museum Hotel

If you love saying YES and enjoy engaging with the community by leading with ART, 21c is the perfect place for you.

Reports To: Restaurant Managers, Director of Food & Beverage

General Purpose: The Barista is an engaging and enthusiastic ambassador for the restaurant and hotel, makes recommendations to guests based on verbal and non-verbal cues, and is a passionate salesperson for both the menu and the gift shop. The Barista works accurately, efficiently, expertly, prioritizes, and works to exceed guest expectations.

Specific Responsibilities:

• Reports to work on time and ready to work scheduled shifts.
• Follows all steps of service.
• Knows drink names, ingredients, preparation method, appropriate glassware, and garnishes.
• Can speak confidently and enthusiastically on gift shop items.
• Makes all coffee and tea drinks on the menu with enthusiasm and care.
• Sells menu items and gift shop items to increase overall sales.
• Serves beverages and food cheerfully and efficiently.
• Ensures that service and cash wrap stations are properly stocked.
• Runs room service to hotel guests as needed.
• Completes daily inventory and informs servers/managers of any changes.
• Accurately and efficiently uses POS to ring guests' orders, accept payment, and close checks.
• Labels, stocks, and merchandises items in the gift shop.
• Completes all posted opening/closing duties and side work.
• Maintains a positive, friendly attitude with teammates & guests.
• Provides a prompt, accurate report of all income received during the shift.
• Maintains a clean, orderly appearance of the gift shop and restaurant service area.
• Assists/executes any and all tasks as assigned by the supervisor.
• Follow all proper sanitation guidelines.
• Other duties as assigned by your supervisor or manager.
• Verifies guests are at least 21 when purchasing a beverage containing alcohol.
• Sells beverages responsibly with the customer's best interest in mind.

Qualifications:

• Able to work flexible hours (nights, weekends).
• Responsible, dependable, and punctual.
• Basic math skills.
• Strong communication skills.
• Clean and professional appearance.
• Demonstrates enthusiasm for all things 21c.

Education/Formal Training:

• High school or equivalent education required.
• Experience in a breakfast restaurant, coffee shop, or retail shop preferred.

Physical Qualifications:

• Must be able to carry a full-service tray comfortably.
• Must be able to stand and walk for long periods.
• Must be able to lift at least 25 pounds.

21c Museum Hotels is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm.