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est. per hour
Front Desk Agent
•4 days ago
| Estimated Pay | $13 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Sioux City, Iowa |
Compare Pay
Estimated Pay We estimate that this job pays $13.33 per hour based on our data.
$10.99
$13.33
$15.29
About this job
Job Description
Job Description
Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities. Responsible for other duties as assigned.
- Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
- Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
- Works actively with the sales team and all other staff to provide excellent guest experiences
- Follows the check-in and check-out processes in a friendly and efficient manner
- Reviews and updates the communication log regularly to stay current with developments in the hotel
- Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
- Invest in our three core values of the Hegg vision:
- We Always Find a Way
- Be Better Every Day
- We Are Better Together
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