Operations Coordinator, Dean of Students

Description

The DOS Operations Coordinator/Program Manager is an integral member of the Dean of Students Team and often the first point of contact for students, faculty and staff. Reporting to and working closely with the Dean of Students, Director of the ARC, Director of Student Life and Student DEI, and the Director of Student Accessibility Services, the DOS Operations Coordinator/Program Manager is responsible for the planning, marketing, and implementation of programs and events to advance the mission and goals of the DOS Office. This position uses a data-driven approach to improve service and requires good judgment, initiative, problem-solving and confidentiality. A detail-oriented individual with project management and organizational skills, a positive attitude and the ability to multi-task effectively in this fast-paced environment will thrive in this position.

Programming & Communications

Implements operations for programs and events ranging from department activities, orientation, commencement, workshops and social events. Facilitates on-campus programs and events for the DOS Office. Designs and implements marketing strategies to advance DOS Office brand, resources and programming. Consults with campus departments and programs as directed. Creates, monitors and tracks registration, attendance, and assessment for all programs. Drafts correspondence, agendas, programs, and meeting notes, as needed. Works closely with facilities and the office manager regarding meeting setups and the ordering of supplies and food. Assists with the creation and development of the DOS annual report and manages office communications and databases, including DOS, ARC, Student Accessibility Services, student life and DEI program tracking, and career webpages/Career Link. Assesses department needs, triages requests, forwards questions, and ensures communication with and among the DOS Team members. Designs flyers for events and creates the DOS Monthly Newsletter. Performs other duties as needed.

Administrative & Financial

Maintains office organization, monitors and handles purchasing of supplies. Maintains and updates calendars for the DOS Office and sets up meetings such as those with ACES, LEADS and student organizations. Schedules meetings as requested with facilities, students, faculty and administrators. Tracks and reports on expenditures. Maintains and monitors DOS and career websites/CareerLink, Student Accessibility Services, and ARC usage. Resolves problems with minimal supervision. Hires, trains and supervises student workers.

Requirements/Qualifications

• Bachelor’s degree.
• A minimum of 1 years of related experience preferred.
• Committed to providing an inclusive and welcoming environment and the highest level of customer service and responsiveness.
• Strong computer skills including including Word, Excel, PowerPoint, and Outlook as well as Qualtrics, Constant Contact, Vector, Canva, and web design.
• Ability to brainstorm, create, manage and assess campus workshops and events with limited supervision.
• Familiarity with social media marketing applications (LinkedIn, Facebook, Twitter).
• Strong editing, writing and oral communication skills.
• Strong organizational skills.
• Detail oriented.
• Demonstrated experience working in a high volume, deadline-oriented customer focused environment.
• Proven ability to prioritize projects, work independently, and as part of a team.
• Sound judgment and decision-making skills.
• Ability to maintain confidentiality.
• Reliability, integrity, and adaptability.
• Enjoys handling multiple projects simultaneously.
• Experience in higher education desired.
• Ability to work occasional nights and weekends.

Benefits

Our benefits package includes generous health, vision and dental insurance, eligibility for both College funded 401(a) retirement plan and Employer sponsored 403(b) plan, company-paid life and long-term disability insurance, flexible spending accounts, generous PTO, and professional development opportunities.

William James College is not-for-profit organization under Section 501(c)(3) of the Internal Revenue Code. Employment at William James College may qualify for The Public Service Loan Forgiveness (PSLF) program. studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employer

Application Instructions

To apply, please visit our career site:https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40dab9cd-14a1-4d29-b356-da8c9cb6fb6f&ccId=19000101_000001&type=JS&lang=en_US

1. Click on the position you are interested in applying to
2. Click the “Apply” button to begin the application process
3. Applications will be reviewed when submitted, and considered until the position is filled.

Inclusive Excellence at William James College

William James College is an institution and a community committed to the principles of excellence, fairness and respect for all people. Our Inclusive Excellence model infuses diversity, equity and inclusion efforts into the core of institutional functioning to realize the educational benefits of diversity both locally and globally. We are committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for change agents in an increasingly complex, pluralistic society.