Club Level Supervisor, American Family Field

The Opportunity 

Delaware North Sportservice is hiring seasonal Club Level Supervisors to join our team at American Family Field in Milwaukee, Wisconsin. As a Club Level Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.

 

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$13.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at .

Benefits 

 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Flexible work schedules

 

Responsibilities 

• Assign duties to scheduled staff.
• Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Assist Manager with staff training and compliance.
• Monitor daily and hourly cleaning.
• Ensures proper cash handling and tip record-keeping for the shift.
• Ensure associates are kept informed of any changes in policies or events.
• Other duties as assigned.

Qualifications 

• At least two years of supervisory experience is preferred.
• Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
• Must be able to implement rules and direct staff.
• Excellent communication skills, written and verbal.
• Excellent customer service and employee relations skills. 
• A true desire to satisfy the needs of others in a fast-paced environment. 
• At least two years of experience as a supervisor is preferred.
• Must be able to obtain a Milwaukee Bartending License.
• Must be at least 18 years old.

Physical Requirements 

• Standing and walking for the entire length of the shift.
• Frequently required to reach up to 6-7 feet, twist at the waist, bending, and squatting.
• Pushing and pulling occasionally, to move equipment, stock, mops, and brooms.
• Exposed to outdoors and variable temperatures.

Shift Details 

Day shift
Evening shift
Weekends
Holidays

Who We Are 

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.