Talent Buyer

GOAL AND POSITION OVERVIEW

Cannery Hall is one of the largest independent and one of the few independent music venues in Nashville. Many of today's biggest stars, songwriters and working musicians, would not have gotten their big break if it wasn't for independent music venues like ours. We highlight new, local, and emerging artists alongside great touring acts.

Our commitment is to provide the best experience in Nashville for artists, and guests alike. That's why we need people who are passionate about delivering exceptional hospitality. And that's why we are picky about who we hire. We think we owe that to our guests, staff, musicians, roadies, and vendors. We're building a community on hospitality, creativity, diversity, opportunity, and authenticity.

The Talent Buyer functions under the supervision of and in coordination with the Senior Talent Buyer and/or General Manager, and is required to help develop, schedule, coordinate and effectively communicate the needs of all at risk concert programming. This position is responsible for cultivating the music brand of the Cannery Hall, reflecting the music tastes and styles of Nashville locals and tourists alike. The buying team is responsible for creating a following for the Cannery Hall brand.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Communicates Cannery Hall services available to clients and promoters and works with clients and staff to determine event requirements, staffing needs, rates, equipment needs and move-in/out days; coordinates, arranges, and documents event requirements requested by promoters, agents and clients and communicates those to other employees and vendors to ensure smooth concert/event operations; assures setups are done in accordance with lease requirements, safety, fire and health codes and facility procedures.
2. Oversees event management services for all “At-Risk” (i.e., concerts, festivals, etc.) programming.
3. Responsible for growing the music business throughout the Cannery Hall complex.
4. Interacts with other facility staff to facilitate planning and scheduling of concerts and festivals and to ensure efficient management of daily activities to assure the delivery of service and promotion; monitors concert requirements and how they interface with other facility events and activities.
5. Makes or arranges for last-minute adjustments in room or equipment setup at the request of the lessee or to assure compliance with safety measures and prepares an accurate statement of additional changes for settlement purposes.
6. Coordinates and directs contract and concert support staff including security staff, ushers, caterers, and decorators; provides functional supervision of event support staff including setup crews.
7. Prepares cost estimates and bids as needed for use by facility or promoter; arranges and performs event settlement at conclusion of the event; maintains records of individual events and collects statistical data on attendance and usage; maintains mailing lists and event files.
8. Assumes responsibility for resolving problems during course of assigned events; receives and responds to complaints from tenants, patrons, and the public.
9. Ensures compliance with departmental policies and procedures, especially pertaining to areas of financial and legal exposure for the Cannery Hall.
10. Creates an accurate annual budget for the Talent Buying Department.
    1. Maintains/Oversees budget in a fiscally responsible manner.
       1. Manage this process with direct reports and monitor status for reforecasting purposes.
       2. Regularly monitors any revenue pieces through appropriate reports.
       3. Regularly monitors expenses and monthly monitoring through thorough review of financials received from the DZL/Cannery Hall Accounting Office.
    2. Notifies supervisor immediately of any impending non-trivial variances (revenues or expenses) as soon as they become evident.
11. Cultivates a culture of openness and fairness continuously striving towards improved and timely communications and team performance to fulfill goals and objectives. Ensures personal and departmental members’ ability to be successful in interfacing with all internal departments (i.e., Event Sales & Services, Production, Ticketing, Marketing, Food & Beverage, Security, and Housekeeping) to distribute and disseminate information integral to the successful implementation of events, as well as to fine tune, define and upgrade the types of services and products we offer to be successfully competitive.
12. Issues invoices, monitors receivables and is responsible for collections. Administers and/or supervises settlements as required.
13. Responsible for helping the Director of Event Services maintain the “Cannery Hall Master Calendar”, as it relates to “At-Risk” programming.
14. Serves as (or delegates) Event Manager to all “At-Risk” Cannery Hall Concerts and festivals, maintaining consistent, quality service as well as fostering a relationship of goodwill and partnership with each group.
15. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
16. Maintains knowledge of deal structures and supports their fulfillment at the time of settlement. Administers & assists others with settlement as assigned.
17. Oversees processing of concert record reports for “At-Risk” performances with the respective performing rights organizations (PRO: ASCAP, BMI, GMR and SESAC).
18. Strives for excellence in maintenance of accurate and up-to-date records of all concert expenses, revenues, and payments to external vendors, and industry organizations.
19. Serves as a liaison between venue, clients, and outside vendors to maintain the Cannery Hall’s growing reputation of having the most knowledgeable and customer-friendly event staff. Communicates and coordinates production requirements accordingly.
20. Manages “At-Risk” programming files, net impact reporting, budget forecasting, facility usage reports, and other associated operations databases.
21. Settles events, along with the Cannery Hall Management team: This position is generally responsible for all “At-Risk” concert settlements.
22. Acts as “Manager on Duty” as required.
23. Supports co-workers because we’re family.
24. Performs specific tasks as assigned by Senior Talent Buyer and/or General Manager.

The above-listed duties are not all inclusive. This position is expected to perform other work-related duties as assigned even though they may not be considered primary duties.

NO RELOCATION IS PROVIDED

QUALIFICATION REQUIREMENTS:

Experience Required

• Bachelor’s degree from four-year College or University; or two to five years related experience and/or training; or equivalent combination of education and experience.
• Minimum four (4) years of event management or production experience with at least two (2) years as a talent buyer.

Skills and Knowledge Required

1. Knowledge of computer operations, including Microsoft Office programs.
2. Interpersonal skills
3. Mastery of details
4. Written and verbal communications
5. Customer services orientation skills
6. Ability to maintain a teamwork approach.
7. Strong production or event background.

Physical Requirements

• Must be able to stand, walk, or sit for prolonged periods.
• Visual acuity to operate computer, read reports on a screen and use a keyboard.
• Able to work in environment with moderate to high noise levels.
• Able to work varied schedule, including evenings, late nights, weekends and holidays, if needed.
• Must be able to lift up to 25 pounds at a time.

Cannery Hall is committed to equal opportunity in the workplace. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the state laws of Tennessee.