Restaurant General Manager | Casual Family Dining

General Manager - Casual Family Dining / Diner

We are seeking a dynamic and experienced General Manager to oversee our casual dining establishment. The overall responsibility of a General Manager is overseeing and coordinating the

planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs and profitability.

Job Responsibilities:

• Operational Excellence: Oversee the day-to-day operations of the restaurant, including but not limited to, food preparation, service, cleanliness, and overall guest experience. Ensure compliance with health and safety regulations, company policies, and industry standards. Utilize a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed.
• Team Leadership: Recruit, train, and develop a high-performing team of restaurant staff. Provide ongoing coaching and performance feedback to motivate and inspire team members to deliver exceptional service. Foster a positive work environment that encourages collaboration, teamwork, and personal growth.
• Customer Service: Set a high standard for customer service and lead by example. Interact with guests to ensure their satisfaction, promptly address any concerns or complaints, and exceed their expectations. Cultivate a culture of hospitality and ensure a welcoming and enjoyable dining experience for all patrons. Work on floor monitoring guest satisfaction, guiding staff, and filling in as needed, during peak hours.
• Financial Management: Monitor and analyze key financial metrics, including sales, costs, and profitability. Develop and implement strategies to maximize revenue, control expenses, and achieve financial targets. Responsible for inventory management, purchasing, and cost control initiatives. Analyzes Profits and Loss statements and takes appropriate corrective action.
• Quality Control: Ensure consistent food quality, presentation, and adherence to recipes and standards. Conduct regular food safety and quality inspections. Purchase all food from authorized sources, using company required procedures.
• Staff Training and Development: Implement comprehensive training programs to ensure that all employees are properly trained on service standards, menu knowledge, and operational procedures. Foster a culture of continuous learning and professional development. Lead staff and supervisors in ways that promote efficiency and high morale, while complying with all appropriate employment regulations.

Job Benefits:

· Competitive salary

· Direct Deposit

· 401K

· Comprehensive Health benefits

· Paid time off (PTO)

· Excellent room for growth and advancement

· Employee Discounts

Job Requirements:

• High School or GED; some college preferred
• Must be over the age of 21.
• Must be ServSafe certified.
• Must have a valid driver’s license & current car insurance.
• Minimum of 3 years experience as a General Manager in the casual dining industry.
• Strong leadership and management skills with the ability to motivate and inspire a diverse team.
• In-depth knowledge of restaurant operations, including front-of-house and back-of-house functions.
• Excellent customer service and interpersonal skills.
• Solid understanding of P & L analysis, Cash Controls, Labor Analysis, Yields and calculating food costs (theoretical vs. actual).
• Exceptional problem-solving and decision-making abilities.
• Excellent verbal and written communication skills.
• Familiarity with restaurant management software and point-of-sale (POS) systems.
• Proficient in computer based programs systems; Excel, Word, as well as the Internet.
• Flexibility to work evenings, weekends, and holidays as needed.
• Candidates are required to pass background check and drug test criteria as a condition of promotion or hire to this position unless otherwise prohibited by state law.

If you are a results-driven leader with a passion for the restaurant industry and a track record of success, we invite you to join our team as General Manager. Apply today and be part of our mission to deliver memorable dining experiences to our valued guests.

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