Delivery Ops - Print Production Level 2

4/9 HM Update: There is a cargo type van on site that is a Xerox leased vehicle. We sometimes have print jobs that need to be delivered locally and the person would need to be able to drive that vehicle. It is an infrequent request but it does happen.
Moving forward all roles for this specific Xerox client listed/contract will have this requirement.

Pay Rate (ST/Hour): ****
4/8/2024: Sent req details to all suppliers

The Print Associate is responsible for managing the print request life cycle to meet client specifications. Each print request will flow through four major stages Pre-Press, Print, Finishing and Distribution. During the Pre-Press the job is prepared using a Windows based interface to build the print job. This includes but is not limited to selecting print type, color matching, single vs. double sided printing and coalition settings. Once complete the job cycles the Print stage where the request is managed at the machine. During this stage the Print Associate is responsible for maintaining the device by loading additional paper, loading color paper, clearing paper jams, replacing staples, etc. The Finishing stage encompasses completing the print request through binding, book making, cutting or other finishing means. The final stage Print Distribution includes boxing and prepping the print requests to move to mail rooms or other distribution methods. The Print Associate should be able to stand for long periods of time and lift boxes up to 30 pounds. Basic understanding of Windows operating systems and Microsoft Office Suite (Word, Excel and Outlook).
ESSENTIAL FUNCTIONS:- Possesses skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing). - Tasks and activities are defined and routine. - Ability to lift up to 50 pounds - Point of contact to receive, review and electronically log customer jobs - Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers) - Operate office/production equipment (printer, copier, fax, scan) - Apply asset tags to office equipment and update database - Track and coordinate the move, add or change of office equipment assets at customer accounts Clean and maintain office equipment when necessary - Process and distribute incoming and outgoing faxes, log for billing purposes - Process basic forms and update information using a PC - Wrap, pack, label, and ship finished product - Collect and submit meter reads - Maintain appropriate supply inventory, distribute supplies as required - Problem solve issues to complete production, delivery, and output requirements - Perform quality inspection before, during and after output of each production run - Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided - Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications - Operate high volume printers and copiers- Estimate, schedule and track incoming production jobs - Track and store jobs as customer requires for reuse at a future date, including file back-up- Inspect files for problem areas, including fonts, image resolution and image registration Index electronic materials to media such as CDROM , disk or tape, for reproduction and distribution Integrate variable data files into printed format using templates provided File/document conversion (utilizing standard software) - Perform operator maintenance on equipment - Maintain reporting logs and information for billing - Track and store jobs as customer requires for reuse at a future date, including file back-up - Perform minimal training to customer end-users on equipment - May develop work processes or templates - May operate high volume folding and inserting mail equipment SKILLS: - Able to demonstrate Computer Skills- Functional knowledge of PC (keyboard functions, mouse, etc.) - Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet -- Create spreadsheets -- Use standard formulas -- Sort -- Filter, and create graphs -- Import/export information -- Embed files into applications -- Move data between Word and Excel - Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network - Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry - Able to demonstrate ability to use internet explorer for web browsing , send documents to preconfigured printer - Able to demonstrate basic math skills (division, multiplication, percentages) - Able to demonstrate business maturity and professionalism- Workers acting as first responders require basic use of MS Office , sufficient to maintain reporting in Excel; web access knowledge and Internet skills, plus proficiency in PC connectivity to printers as well as printer configuration (setting default parameters) EXPERIENCE: Experience in a Customer Service environment (minimum 1 year) EDUCATION: - Minimum: High School Diploma or equivalent. - Required: Post high school technology training or experience EDUCATION VERIFICATION: Yes