Hotel General Manager

We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next General Manager of our upper midscale franchised hotels. Do you enjoy leading an operations team and building strong relationships with team members and guests alike? Our ideal candidate brings a high standard of service quality along with at least 5 or more years of hotel experience, preferably in a management role with one or more national brands. Strong PMS knowledge is essential as this can be adapted even if you have not used our particular systems previously.

As the General Manager, you will oversee all areas of the day-to-day operation under the guidance of a regional director with extensive experience in all aspects of hotel operations who reports directly to owners. Some owner interaction will be necessary for the GM role. Some opportunity for future advancement is desired within other properties in management company portfolio. We also want you to become an active ambassador in our local community as we believe that our hotels are a central part of our city. If this describes you, apply today!

$70,000 - $80,000 yearly

• Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them
• Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings
• Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
• Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds
• Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized

• Establish the hotel's reputation for quality and service by leading by example

• This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred
• 5+ years of experience working in a hotel or the hospitality industry required
• Previous experience as a hotel manager, assistant manager, or hotel department manager required
• Must have superb communication skills, organizational skills, and problem-solving skills
• Must have a strong focus on putting the guest first with exceptional customer service experience

• Must have proven franchise hotel experience
• Must have a "can do" attitude to all challenges faced in operating a successful hotel

Houser Creek Hospitality, LLC owns and operates multiple hotels- all adjacent to Discovery Park of America. Ownership is local and has been involved in the Union City and Martin communities for decades. Employees have benefits such as insurance, vacation time, Discovery Park of America family memberships, IRA (investment match), hotel discounts when traveling, and more. The company strives to promote from within and offers brand and other appropriate job training.