Lead Server

• Ensures that tables, chairs, and carpet in assigned section are cleaned after each meal and prepared for the next meal in a timely manner.
• Assists with other cleaning duties as assigned.

• Assists in training all dining room personnel; in absence of Dining Room Supervisor assists in directing dining room personnel.
• Monitor’s dining room team member schedules and makes daily task assignments to ensure efficient and effective meal service.
• Ensures that all dining room personnel maintain a strong customer service focus and are consistently professional in conduct and appearance.
• Supports operating dining room within budgetary guidelines.
• Maintains knowledge base of current OSHA, and local and state regulatory agency guidelines and ensures that the dining room service maintains regulatory compliance.
• Serves as a member of the department’s leadership team to provide feedback of daily operations and team performance.

• Ensures that all dining and kitchen service areas are clean and organized and that all equipment such as reach-in refrigerators, microwaves, toasters, soup tureens, and beverage machines are cleaned on a daily basis.
• Ensures dining room cleaning schedules are completed, assigning team member duties to ensure that carpet, tables, chairs, and salad bar are properly cleaned after each meal, and prepared for the next meal in a timely manner.
• Ensures that proper serving etiquette is maintained, and that food is attractively presented.
• Enforces safe food handling technique at all times.
• Communicates frequently with residents, families, guests, and team member members, to address concerns and suggestions relating to the food service program, and to maintain resident satisfaction.
• In conjunction with Life Enhancement Director and/or Community Relations Director assists with serving at Community special events, parties, and marketing functions.

• Consistently communicates and behaves in a courteous and professional manner and adheres to established dress code while on duty.
• Attends all required team member meetings and in-service training sessions.
• Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times.
• Supports and upholds all other Company policies, and the service philosophy.
• Reliable and predictable attendance
• Other duties as assigned.

• Must be able to work full-time, including occasional evenings and some weekend and holiday rotations.

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