Customer Service Representative
•Today
Estimated Pay | $14 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Lansdale, Pennsylvania |
Compare Pay
Estimated Pay We estimate that this job pays $14.2 per hour based on our data.
$11.09
$14.20
$23.08
About this job
Job Description
Job Description
Customer Service Representative
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) + Matching
- PTO and Holidays Off
- Paid training and education
- Friendly team environment
Who we are:
Wes Carver Electric is a fast-growing, local company of residential electricians working in Bucks and Montgomery counties. We work hard for our customers and enjoy fun team activities like deep-sea fishing, baseball games, BBQs, and company parties. Want to work for a company that treats you well and appreciates your work? Come join our team!
We’re looking for a detail-oriented person who gives an awesome, cheery experience to our customers, such as:
- Answering phones in a busy office with in an upbeat manner, as well as make outbound calls to existing clients, for follow up estimates, safety inspections, seasonal specials, or “happy calls” after our visits
- Manage communications with customers and any necessary follow up actions
- Have excellent verbal and written communication skills, using them with customer and technicians
- Prepare permits and schedule inspections when needed, keeping them current through the process
Along with the Admin Assistant, there is a potential fun marketing component too!
- Assist in administrative office duties, like scanning, filing, and organizing documents
- Be self-motivated with willing to take on additional projects and tasks as needed
- Participate in some community events during the year with other team members
- Help with creating and editing engaging campaigns, including writing, videoing, and posting on social media
Qualifications:
- Must live in Bucks or Montgomery County (our service area) and can pass drug test and national background check
- Show ability to learn new software – we provide the training
- Experience with Microsoft Office and Canva a plus
- Prefer 1-2 years of marketing experience
- Be an exceptional team player
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