Patient Care Supervisor - TTH Ren 5 Acute - Full Time - Nights

ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area’s largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast-paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we’re the only hospital in northwest Ohio to receive this honor.

REPORTING RELATIONSHIPS/SUPERVISORY RESPONSIBILITIES

Provides leadership, direction, and guidance to the inpatient nursing unit at ProMedica Toledo Hospital. Actively supports the mission, vision, and values of ProMedica Health System.

Reports to the Unit Clinical Manager, Nursing Services

POSITION SUMMARY

Coordinates high quality patient care on assigned unit/service. Provides staff support through facilitation, coaching, and role-modeling leadership behaviors, which enhance quality patient care, safety for staff/patients, excellent customer service, and fosters employee development

ACCOUNTABILITIES

*All duties listed below are essential unless noted otherwise*

• Coordinates all patient care activities, fostering departmental standards of care and positive patient outcomes.
• Manages shift operations related to patient flow, staff assignments, bed control, and rounding with care team members to facilitate meeting patient care needs.
• Leads the team in meeting service needs of patients and their families to provide positive patient experience.
• Serves as the clinical expert for technical and professional standards of care to ensure high quality of care.
• Provides preceptorship, coaching, and/or identifies learning needs with action plans for employees to foster a positive team environment and competent professionals.
• Assists Unit Clinical Managers in performance reviews including coaching, monitoring, and disciplinary action.
• Maintains current knowledge of regulatory compliance and teaches the employees to achieve compliance as a measure of high-quality patient care, including continuous process improvement methodologies.
• Demonstrates appropriate communication skills with maintained open communication, fosters positive teamwork, and ensures patient confidentiality.
• Assists the Unit Clinical Manager with development and review of departmental policies and procedures; goals and objectives, departmental metrics, standards of care, environmental and infection control standards, and dedicated protocols to promote quality of care delivery.
• Responsible for shift productivity metrics and expenses in collaboration with the Unit Clinical Manager.
• Accepts responsibility for own practice and professional development and continuing education.
• Provides direct care as needed.
• Performs all other duties as assigned.

REQUIRED QUALIFICATIONS

Education: Bachelor’s Degree required or must be obtained within 3-year time frame. Must be a graduate of an accredited school of nursing.

Skills: Problem-solving, organizational skills, excellent communication, and interpersonal skills. Must be able to function independently and as an integral member of various teams. Must display a commitment to customer satisfaction.

Years of Experience: Must have a minimum of 2 years in nursing in a patient care area

License: Must be an RN with a current licensure in the State of Ohio

Certification: BLS, ACLS

PREFERRED QUALIFICATIONS

Education: Master’s degree

Skills: N/A

Years of Experience: N/A

License: N/A

Certification: N/A

WORKING CONDITIONS

Personal Protective Equipment: Demonstrates knowledge and use of standard precautions and PPE. Demonstrates knowledge and use of safe patient handling equipment.

Physical Demands:

Must be able to tolerate exposure to dust, fumes, chemicals, temperature changes, and exposure to blood borne pathogens and bodily fluids. Must be able to attain all health requirements as identified by the organization (i.e., PPD, respirator training, vaccines, as appropriate).

Must be able to move about hospital and between workstations, and prolonged periods of standing. Must be able to frequently move, lift or carry light to heavy patients or equipment.

Must be able to lift medium materials, non-material handling; continuous standing, walking, bending, stooping, and reaching; frequent pushing, pulling, and squatting. Occasional sitting, stairs, and kneeling.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio.  For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace