New Student Enrollment Coach

Work Week

40 Hours | Flexible schedule to meet department needs; days, evenings, and/or weekends required

Position Summary

Develop, plan, coordinate, implement, assess, and report on programming, processes, outreach and activities that will increase the recruitment and retention rate of new students of all populations.

Essential Job Functions and Responsibilities

Develop and maintain collaborative relationships with schools, community agencies, and local employers to reach prospective students

Communicate deadlines, application procedures, financial aid processes, placement measures, and other critical enrollment functions to prospective new students and families

Plan, implement, coordinate, and evaluate all new student recruitment activities including outreach efforts, campus visits, internal and external presentations, programs, events, etc.

Demonstrate and possess a strong understanding of cultural competency and be able to communicate effectively to different audiences

Analyze application and enrollment trends to proactively develop and adjust recruitment strategies

Coordinate large-scale programming both internally (Meet MCC [formerly MCC Night], Sophomore Career Day, Senior Day Off, etc.) and externally (High School parent nights, Financial Aid Info Sessions, K-12 Open Houses, D47 Parent Academy, etc.)

Identify opportunities to expand partnerships, create recruiting strategies, and implement initiatives

Identify new recruitment markets, develop plans for outreach, and implement strategies

Utilize the CRM system to effectively track, communicate with, and report on prospective students

Work collaboratively with colleagues to communicate and execute best practices in recruitment

Compile, prepare, and maintain accurate and detailed records on recruitment activities

Support Admissions processes, including application processing, transcript entry, etc.

Develop appropriate education plans and advise students on selection of courses

Assist with the facilitation of New Student Orientation by presenting college information and advising students on selection of courses

Collaborate with the Testing Center to transition students from placement/GED and other testing to admissions

Collaborate with other departments to accomplish enrollment goals of the college (non-credit, career services, workforce development, etc.)

Identify, coordinate, and implement collaborative opportunities with academic divisions to increase enrollment (i.e. college and career readiness, program tours, targeted high school classroom visits, etc.)

Establish and maintain relationships with faculty, students, and alumni as effective partners in student recruiting

Assume additional duties as assigned by immediate supervisor

Required Qualifications

Associate’s degree from a regionally accredited institution

Valid Illinois driver’s license

Two years of customer service, sales and/or recruitment experience

Desired Qualifications:

Bachelor’s and/or Master’s degree from a regionally accredited institution preferred

Experience in a higher education setting preferred

Verbal and written fluency in Spanish preferred

Experience with a CRM system preferred