OR Support Clerk - Front Desk/Scheduling - Sharp Memorial Hospital - Variable Shift - Full Time

Hours

Shift Start Time:

Variable

Shift End Time:

Variable

Additional Shift Information:

8 hour shift

Weekend Requirements:

Every Other

On-Call Required:

No

Flat Hourly Rate of Pay:

$0.000

 

* Required to work every other weekend, take on call (front desk only)

What You Will Do
To provide support to the Surgical Services Department by maintaining departmental and interdepartmental communications creating an efficient functioning Surgical Services Arena.

Preferred Qualifications

• H.S. Diploma or Equivalent
• 1 Year Experience within a hospital and/or medical setting

Essential Functions

• Customer service
  Courteously answers all phone calls in a timely manner.
  Consistently communicates in a positive manner with staff members, all employees, physicians, physicians office personnel, and other departments.
• Surgical procedures scheduling
  Consistently schedules emergency / add-on surgical procedures accurately and completely (departmental and interdepartmental), demonstrating good time management and priority setting capability.
  Consistently completes all components of the scheduling procedure: prepare copies of schedules and/or added procedures and route copies to appropriate areas; print schedules for next shift, informs appropriate leadership, staff and/or materials management of case requests; notifies other departments as indicated
  Consistently monitors surgery schedule to assure maximum efficient use of surgical room time, staff and equipment. When possible, schedules same doctor in same room to minimize O.R. delays. Notifies O.R. Aides for efficient room turn-over, to transport patients to the O.R., and as needed in the O.R. Suites.
  Notifies PACU regarding completion of surgical procedures. Alerts other departments regarding patient preparation, i.e. procedural time changes, transport readiness, old charts, etc.
  Identifies department needs and takes appropriate action, without prompting, to accomplish department objectives and improve quality of care.
  Assists co-workers as needed.
  Works additional/different shifts;
  Responsible for one department task beyond routine responsibilities;
  Submit a written recommendation to change a process in the department;
  Submit a suggestion for cost containment.
  Maintains job related skills (i.e., computer skills). Able to operate computer for requests, including but not limited to, Admission data sheets, Ordering lab results / new labs, EKG, and other interdepartmental requests ( Engineering, Biomed). Participates in own growth and development.
• Work responsibilities
  Complies with hospital and department scheduling guidelines.
  With guidance of management and clinical/ clerical leadership, acquires knowledge and experience to meet goals.
  Complies with Surgical Services performance competencies.

 

Knowledge, Skills, and Abilities

• Ability to perform duties according to specific written and/or verbal instructions
• Ability to accurately maintain scheduling documentation.
• Knowledge of medical terminology.
• Basic computer skills.
• Good communication skills, verbal and written.
• Ability to remain calm under pressure.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

H.S. Diploma or Equivalent