Host/Hostess

Job Summary:

To greet guests as they arrive and set the tone for their experience when entering our restaurant. They should be greeted with a warm and friendly demeanor. Host/Hostess should be knowledgeable of restaurant menu knowledge, hours operations and suggest menu items when being seated. They should check with guests from time to time to assure their satisfaction. Answer restaurant calls promptly with professional telephone etiquette.

Essential Functions:

• Maintains a guest focus while performing duties.
• Assumes responsibility for quality guests’ experience.
• Welcome and greet guests.
• Seating guest in a timely and welcoming manner
• Inform the server about new guests in their section.
• Answer questions about our food, beverages and other restaurant and resort functions and services
• Perform side work during each shift as required by service station assignments.
• Complete opening and closing side work.
• Maintains clean menu covers, menu inserts and hostess/host station.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and beverage service.
• Respond promptly and courteously to any requests.
• Thank the guests for their visit and invite them to return.
• Attending all scheduled team member meetings and training bringing suggestions for improvement.
• Assist servers in any way if needed.
• Notify the manager-on-duty any time a guest is not 100% satisfied with their experience.
• Have complete knowledge of all policies, standards, and procedures of the department.
• Maintain cleanliness of work area
• Adherence to all safety rules and regulations
• Must be able to work holidays and weekends

Cheeburger Cheeburger is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts and paid tolls for Sanibel & Cape Coral! Causeway traffic incentive.

We are proud to be a Drug Free Workplace/EOE.

All applicants will be required to submit to a background check prior to employment.

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