Sales Manager

Raines Co. - Your Future is Now

Position Summary: The Sales Manager is responsible to develop and foster business through pro-active direct sales, marketing, and solicitation for various or specific market segments.

We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Essential Job Functions

• Maintain a warm and friendly demeanor at all times
• Meet or exceed budgeted RevPAR goals
• Accurately forecast revenues for the following month
• Analyze short-term fluctuations and direct selling activities to maximize revenues
• Prepare sales and/or marketing plan for the following year
• Ensure front desk agents are familiar about all sales programs and key accounts
• Produce sales department reports in a timely manner
• Know which market segments produce effective business for the property and how to balance them to maximize revenues. Perform displacement analysis for groups or accounts as needed
• Know SWOT of property and competitive set
• Read and interpret STR results weekly and monthly
• Identify revenue opportunities and work to secure business from them
• Demonstrate commitment to superior guest service through personal response to guest needs
• Conduct site visits, coordinating with all departments for show rooms
• Interact with outside contacts:
  • Guests – to ensure their total satisfaction
  • Owners and/or Principals – regarding revenue updates and current issues
  • Vendors – to resolve any vendor performance issues, etc.
  • Regulatory agencies – regarding safety and compliance matters
  • Other contacts as needed (Professional organizations, community groups, local media)
• Any and all other duties as assigned

Education

High school education/GED.

Experience

Minimum one year sales experience in hospitality or two years of progressive experience in a hotel environment

Proficient in Microsoft Office or similar computer application

Hours required

Scheduled days and time vary based on hotel needs.

Travel:

Up to 50% travel requirement.
Must possess a valid driver's license and reliable transportation

Physical:

Frequent sitting, standing, and moving about the facilities. Handling objects, products and equipment. Using keyboards and other office computer equipment. Occasionally push, pull and lift items weighing up to 25 pounds. Must communicate information and ideas so others will understand. Must observe details at close range.

Other:

• Must speak English fluently. Must have excellent written and oral communication skills. Mathematical skills include basic math, budgeting, profit/loss concepts, percentages and variances. Problem solving, reasoning, motivating, organizational and training abilities are often used. Ability to effectively multi-task.

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Raines is a drug-free workplace.

Pre-employment background check required.