Front of House Manager - Park Restaurant

SALARY RANGE: $50,000 to $65,000, based upon experience, % of profit bonuses, plus full benefits (health insurance, 401k, PTO, gym membership, etc).

THE HIRING COMPANY:
Park Restaurant & Bar is the place for folks who love local flavors and ingredients. Our small plate menu will entice you to enjoy old favorites and explore new seasonal items alongside friends and family. Our unique bar setting includes a bourbon display, community table with fireplace and TVs to catch the Tigers' latest win! Local craft beer is on tap, wine is poured by the glass and the outdoor patio is perfect for enjoying the beautiful Missouri spring, summer and fall.

FRONT OF HOUSE MANAGER POSITION:
At Park, we will not settle for anything less than an exceptional guest experience! As our Front of House Manager, you are responsible for the quality of service provided to all our guests! You will create a positive team environment among all our FOH staff (bartenders, servers and hosts), providing them with continuous mentor-ship and training. You will also touch tables to ensure guest satisfaction as well as plan and execute marketing strategies and events.

FRONT OF HOUSE MANAGER RESPONSIBILITIES:

• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
• Handle all guest issues as they arise, resolving all conflicts professionally while providing the highest level of customer service possible
• Oversee the coaching, training and management of front of house staff/service staff
• Act as a liaison between the front of house and back of house to ensure smooth and flawless execution of guests' service
• Create and execute marketing strategies to increase foot traffic; hosting weekly social events and managing social media posts.
• Ensure that all food and products are consistently prepared and served according to the restaurant's quality standards
• Work as a team with other Managers to achieve Park's sales goals and create an exceptional guest experience
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies
• Work with other managers to make employment and termination decisions
• Fill in where needed to ensure guest service standards and efficient operations
• Ensure that all equipment is kept clean and kept in excellent working condition
• Adequately monitor and schedule staff based upon sales metrics and guest traffic; ensure that both labor cost objectives and adequate staffing for exceptional service are achieved.

FRONT OF HOUSE MANAGER QUALIFICATIONS:

• MUST HAVE: 3+ years experience managing servers, sales or CS employees.
• MUST HAVE: 1+ years experience at a fine dining or upscale casual restaurant (fast food experience will not be counted)
• MUST BE: High energy, outgoing, positive leader!
• PREFERRED: Bachelors degree
• Able to read, write and communicate effectively
• Be able to work in a standing position for long periods of time.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Ability to fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.