Wardrobe Clerk

Summary

The Wardrobe Clerk is responsible for assigning and unassigning uniform for new, current and separating team members while providing excellent guest service. Responsible for maintaining inventory of all uniforms and keeping the department clean and safe environment.

Duties/Responsibilities

• Ensures wardrobe areas are kept clean and neat.
• Stores and organizes all supplies in adherence with compliance and safety standards.
• Keeps an employee file on all employees that are issued a uniform.
• Receives and loads clean uniforms to the uniform conveyor rail.
• Send out dirty uniforms to designated cleaners.
• Issues uniform to new hires, including processing new hire paperwork printing, adhering name labels and administering data entry for all employee information.
• Assists with receiving uniforms back from terminated team members, returning items to inventory for future use or discards.
• Assist other staff member with general clerical and office duties as needed.
• Basic knowledge of computer software to include Outlook, MS Word, Excel, PowerPoint as well as office equipment, Foundation Logic The Uniform Manager Software, and ADP.
• Presses and spot clean uniforms as necessary.
• Assist in inventory control to ensure uniforms are available and to protect the company’s assets.
• Keeps supervision informed of all issues and problems.
• Ensures proper records are maintained for all uniform transactions.
• Provides excellent guest service to our internal customers and responds to guest inquiries promptly and courteously.
• Follow standard department and Casino policies and procedures.
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
• Perform special projects and other responsibilities, tasks, or duties as requested.

Performance Requirements

• To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.
• Employ positive communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
• Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
• Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest levels of productivity.
• Demonstrate a desire to succeed and willingness to help others succeed.
• Understand the role and responsibilities of the position and demonstrate proficiency in the position requirements.
• Demonstrate support and comply with all Safety program elements including: adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
• Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.

Education / Qualifications

• Must be 21 years of age, or older.
• High School diploma or equivalent, requirement.
• Experience with uniform stock inventory procedure, preferred.
• Basic knowledge of computer software to include Outlook, MS Word, Excel, PowerPoint as well as office equipment, Foundation Logic The Uniform Manager Software, and ADP.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to speak effectively to guests or team members.
• Ability to add, subtract, multiply and divide.
• Must reason with people effectively yet cordially.
• Ability to interpret a variety of instructions furnished in written, oral or diagram form.
• Any combination of education, experience and training that provides the required knowledge, skills and abilities.
• Must be able to provide evidence of eligibility to work in the United States of America.

Certificates, licenses and registration

• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
• Required to submit to and obtain negative results on all drug and/or alcohol testing.

Soboba Casino Resort Benefits

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:

• 401k Plan
• Basic Life Insurance employer paid ($20,000) with the option to purchase Supplemental Life Insurance
• Medical, Dental & Vision paid for the employee
• Employee Assistance Program
• Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
• Paid Time Off

Soboba Casino Resort Team Member Recognition including, but not limited to:

• Reward and Recognition Program (Quarterly, and Annually)
• Team member Incentives
• Discounted Team member meal