Parts Counter Sales

We are seeking a Parts Counter Salesperson to be the first point of contact for our Parts Department. This individual would perform a variety of customer service, in store marketing, promoting, advertising and stocking duties for our Mack and Volvo parts lines. This is a second shift position, 3:00 pm to 11:30pm, Monday through Friday.

Essential Functions

• Read catalogs, or computer displays to determine replacement part stock numbers and prices for diesel parts.
• Determine replacement diesel parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
• Receive and fill telephone orders for Mack and Volvo parts.
• Fill customer orders from stock.
• Prepare sales slips or sales contracts.
• Receive payment or obtain credit authorization.
• Take inventory of stock.
• Advise customers on substitution or modification of parts when identical replacements are not available.
• Examine returned parts for defects, and exchange defective diesel parts or refund money.
• Mark and store parts in stockrooms according to prearranged systems.
• Catalog and categorize parts for proper placement on the stock shelves

Experience:

• Ability to read and comprehend parts diagrams and a variety of parts cataloging systems
• Previous parts counter sales experience, preferred diesel experience but will train if only auto parts experience.
• Ability to train on the dealership’s computer system.
• Must be able to lift up to 75 pounds.
• Excellent oral and written communication skills