Community Relations Coordinator

Job Title: Community Relations Coordinator

Department: Communications

Reports to: Director of Development and Communications

Salary Grade/Level/Family/Range: $60,000/yr

FLSA Classification: Exempt

Job Summary: The community relations coordinator will engage with neighbors, volunteers, donors, and community stakeholders to help facilitate a positive relationship with the surrounding Multnomah Village community. This role will be responsible for the coordination / organization and accurate tracking of in-kind donations, help with the onboarding / engagement of new and existing volunteers, facilitate volunteer activities and site events, and will act as an external facing representative of All Good Northwest at various neighborhood meetings / events. This role will interface with the MSRV staff, the Communications & Development Department, and Director of Operations to ensure a mutually beneficial relationship between the community and the MSRV (All Good Northwest).

Duties/Responsibilities:

• Accurately accept, track, and organize incoming In-Kind donations
• Work in collaboration with the Director of Development to ensure proper donor receipting and acknowledgments
• Coordinate / process new volunteer applications in compliance with internal volunteer policies
• Develop and manage system to accurately track volunteer hours, hours of donated services, and community partners
• Partner with MSRV Program Manager to coordinate / manage all volunteer opportunities and on-site events
• Partner with Communications and Development team to ensure communications presence at relevant opportunities
• Represent All Good Northwest and MSRV at various community tabling events / stakeholder meetings; including some weekends
• Work alongside the communications department and the communications specialist to coordinate media inquiries / opportunities and ensure appropriate external messaging to the community
• Work with MSRV staff to create / assist on-site events & activities for participants
• Work with Communications Specialist to ensure appropriate use of organizational style guidelines and brand standards on all collateral, both internal and external
• Build partnerships with nearby businesses / neighbors and maintain a strong working relationship with the Friends of Multnomah Safe Rest Village Neighborhood Coalition
• Assist the Communications and Development department in the planning and coordination of fundraising events

Qualifications:

• Educational Background in Communications, Social Work, or Advocacy preferred
• 2 years' experience working in a nonprofit environment, social services, community outreach, or grassroots neighborhood advocacy
• 2 years’ experience with managing volunteers or working in a volunteer coordination role
• Prior experience engaging in community outreach events, volunteer events, or neighborhood coalition groups
• Experience building / streamlining systems, tracking and coordinating donations, volunteer hours, or other incoming workflows
• Experience creating / coordinating group activities
• Ability to communicate effectively in front of diverse audiences and overall public speaking skills
• Familiarity or experience with Trauma Informed Approaches
• Familiarity with or interest in development / community centric fundraising / neighborhood advocacy
• Experience with Asana, Donor Perfect, or Salesforce is preferred

Required Skills/Abilities:

• Ability to work independently, problem solve, and complete tasks in a timely manner.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to receive feedback.
• Prompt follow-through on all tasks.
• Excellent organizational and time management skills.
• Ability to thrive in a fast-paced environment.
• Proficiency in Microsoft 365, including Word, Excel, Outlook, Teams, and SharePoint.

Additional eligibility requirements:

• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Must be able to pass a probable cause drug test.

Physical Requirements:

• Ability to lift up to 25lbs | Bending, stooping, reaching | Sitting for extended periods of time | Standing for extended periods of time

Travel required:

• Occasional travel to and from other work sites up to 30% of the time.

Required Competencies

• Accountability – Accountable for measurable, high-quality, timely, and cost-effective results.
• Initiative – Takes prompt action to accomplish tasks and meet goals and objectives.
• Problem Solving / Decision Making – Identifies and analyzes problems weighing the relevance and accuracy of available information. Generates and evaluates alternative solutions and makes effective and timely decisions.
• Quantity / Quality of Work – Pays close attention to detail. Strives to achieve accuracy and consistency in all tasks.
• Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, honoring company policies and all regulatory requirements.
• Computer Skills – Uses computers, software applications, databases, and automated systems to accomplish work.
• Writing – Communicating effectively in writing as appropriate for the needs of the audience.
• Time Management – Managing one's own time and the time of others.
• Efficiency: Planning, managing time well, being on time, being cost conscious, thinking of better ways to do things.
• Systems Evaluation – Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Speaking – Talking to others to convey information effectively.
• Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Collegiality: Being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment.
• Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.