IT Change/Release Management Analyst

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for an IT Change/Release Management Analyst opportunity with our client in Cleveland, Ohio. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization where you are valued and rewarded for your contributions, and you possess the qualifications listed below, please forward your resume and salary requirements. No 3rd parties. Candidate MUST be W2 employee of Exodus Integrity Services, Inc. This opportunity is 100% remote! Candidate MUST reside in the United States. The ideal candidate will have at least 6 years of related work experience relating to software releases. Responsibilities: • You’ll interact daily with other release planners, developers, testers, project managers, and service managers. • You’ll be responsible for planning and performing software deployment to Development, Test, and Production environments which are on performed on distributed (server), cloud, and mainframe platforms. • The deployments are executed both during and before normal business hours, with an occasional need for weekend deployments. Required Skills: • Working knowledge of ITIL and industry standards, concepts, terminology, and common practices. • Working knowledge of Change and Release Management methods, tools, terminology, and industry practices. • Excellent communication skills – listening, verbal and written – including meeting management and facilitation. • Excellent customer service skills – servicing and interfacing with individuals across IT (customers) in different roles to coordinate/lead elevates for major projects as well as operational changes. • Excellent organization skills with proven ability to manage multiple assignments and priorities successfully, delivering with high quality. • Proven ability to work in a team-oriented environment, collaborating with others to establish common goals, including deployment dates. • Proven ability to multitask in a fast-paced environment. • Ability to embrace assignment changes when needed. Preferred Skills: • Knowledge of Microsoft Azure Dev Ops (AzDO), GIT, Pipelines and workflows. • Experience with BMC Remedy or other ITSM tool suites • Experience with Serena ChangeMan (used for mainframe deployments) About EIS: Since 1997, Exodus Integrity Services, Inc. (EIS) has brought hundreds of companies and thousands of talented IT professionals together. With over 120 years of combined industry and functional experience, the EIS team takes a consultative approach to identify client objectives and create practical initiatives that solve problems quickly and efficiently. We specialize in Consulting Solutions, Contingent and Direct Workforce Staffing, and Healthcare IT Solutions. EIS is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. EIS prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EIS conforms to the spirit as well as to the letter of all applicable laws and regulations.