Patient Service Advisor

Monday-Friday, 8:30am-5:00pm

Requirements:

• Equal to completion of four years of high school required
• Strong computer skills are required and must type at least 35 WPM
• Very good organizational skills are required
• Ability to listen and document simultaneously is required
• Assist with patient scheduling and registration.
• Facilitate patient access to physician practice services throughout the general direction of the Manager, Team Leader, or designee.
• This role is responsible to answering incoming calls to facilitate entering orders
• Scheduling appointments
• Enter prescriptions for the physician’s review
• Documentation of phone contact with patient
• Management of the electronic faxes
• Release of information compliance
• Inform patients of test results
• Will work as a liaison between physician offices and other departments to ensure coordination of patient care and patient satisfaction.