Restaurant Front of House Floor Manager

Benefits:

• Employee discounts

Job Description Restaurant Assistant Manager


ACCOUNTABLE TO: General Manager and Assistant GM

ROLE RESPONSIBILITIES AND DUTIES

• 
  Shift Lead/Shift Manger are to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include manager employees, managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. You are a leader committed to quality service and have experience in our industry.
  
  Provide direction and feedback to workers during shifts
  • The primary manager on duty during the shift
  • Help with scheduling of employee shifts and assign duties
  • Manage time-off requests and handle last-minute absences
  • Train and coach new employees
  • Inspect equipment and communicate the need for repairs or replacements to management
  • Consistently walk the floor so you can catch a little problem BEFORE it develops into a BIG problem!
  • Always: Stay calm, responding in a concerned and sympathetic manner
  • Ensure health and safety standards are followed
  • Address customer and employee complaints
  • Resolve conflicts between workers
  • Foster and maintain a positive work environment
  • Communicate with the management team on any and all situations keeping the team informed at all times to stay ahead of any further concerns or opportunities
  • Document and report any and all situations that may require further attention
  • Oversee beverage inventory and purchasing when no beverage managers is present
  • Watch ticket times and make sure cooks are not falling behind
  • Assist with controlling seating at peak times to ensure all aspects of the operation are flowing smoothly
  • Ensure any and all products leaving the kitchen meet SeaQuake standards
  • Document and report any and all situations that may require further attention
  • Complete a daily manager log for the shift
  • Assist with other duties and tasks as assigned by GM or AGM

Prepare Paperwork

• Prepare labor schedules for front of house
• Oversee beverage inventory and purchasing when no beverage managers is present
• Assist with food costing and labor costing paper and computer work
• Assist with other duties and tasks assigned by the GM

Job Type: Full-time

Pay: DOE