Member Services Rep Full Time Overnight
Estimated Pay | $14 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Sandusky, Ohio |
Compare Pay
Estimated Pay We estimate that this job pays $14.39 per hour based on our data.
$10.84
$14.39
$22.07
About this job
Job Description
Job Description
Position: Member Services Rep - Full Time - Overnight
We are searching for amotivated Member Services Representativeto join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience!
Some of your responsibilities will include:
Customer Service/Front Desk Activities:
- Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the point to sale system.
- Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance:
- Go above and beyond to keep the front desk area and lobby clean and orderly.
- Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
- Regular cleaning of all exercise equipment and tanning beds.
- Regular restroom and wet area cleaning and stocking.
Qualifications & Requirements:
- Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
- Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Prior Customer Service experience preferred
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Upbeat, positive and professional attitude
- Punctuality and reliability are a must.
- Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
Physical Demands/Requirements:
- Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
- Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
- Ability to talk continually in person or on the phone during shift.
- Maintain physical ability to administer CPR in the event of medical emergency.
- Ability to see in normal visual range with or without correction.
- Ability to hear in the normal audio range with or without correction.
Why you should join Planet Fitness?
- Contribute to changing peoples lives every day by helping us create a healthier Planet!
- Work alongside an amazing group of talented, dynamic professionals!
Want more reasons?
- Medical, Dental, Vision Insurance
- PTO Paid Time Off
- Free Black Card Membership
- 401(K) and Roth Retirement Savings Plans
- Healthcare and Dependent Care Flexible Spending Accounts
- STD, LTD, Term Life Insurance and other benefits
Note: We participate in E-Verify for all Utah locations.
You might also like
in Sandusky, OH
$16.35 - $18.35
Certified Oil • 5h ago
$41,000 - $46,000
Certified Oil • 5h ago
$24
Roehl Transport • 2d ago
$13
Companies hiring fast food preparation workers
in Sandusky, OH
Nearby locations
Explore more fast food preparation worker jobs
in Sandusky, OH
Nearby Job Titles
Taxi Driver Jobs Delivery Driver Jobs Protective Service Worker Jobs Truck Driver Jobs Food Service Supervisor JobsNearby Locations
Sandusky, OH Jobs Norwalk, OH Jobs Port Clinton, OH Jobs Bellevue, OH Jobs Ohio JobsNearby Companies
Uber Jobs SAM-MAS, Ltd. Jobs Cedar Point Jobs Lyft Jobs Mickey Mart Stores JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 933701859 Posted: 2024-05-02 Job Title: Member Services Representative