Pharmacy Technician Trainee, Non-Certified

Job Title: Pharmacy Technician Trainee, Non-Certified

Reports To: Supervisor, Pharmacy Technician

Job Summary: Assists Pharmacy Supervisor with day-to-day activities in the pharmacy. Travels to other pharmacies as needed.

Qualifications and Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Job duties may be modified at any time based on business needs.

Essential Job Duties and Responsibilities:

Contributes to Effective Pharmacy Operations.

• Demonstrates an understanding of and proficiency with the application of all Joint Commission Accreditation standards, CCHCI policies and reporting requirements applicable to a Pharmacy Technician Trainee.
• Receives and processes prescription orders and clinic supply requests promptly and accurately.
• Completes prescription order transactions by billing appropriate payer(s) correctly after pharmacist verification.
• Prints required pharmacy reports and labels.
• Assists the pharmacist with identification of prescription processing problems, proposing, and implementing solutions, and follow up.
• Answers phone calls, responds to caller questions as able and/or transfers/ directs caller to appropriate phone number. Takes messages for pharmacy staff as needed.
• Travels to pick up orders or deliver medications to clinic areas or other CCHCI sites as needed.
• Prepares and facilitates daily and weekly bank deposits.
• Maintains and files logs, records, and other required documentation accurately.
• Ensures operation of pharmacy equipment by completing preventive maintenance and cleaning requirements, following manufacturer's instructions, reporting malfunctions, and requesting repairs.
• Completes and documents medication storage area inspections.
• Participates in pharmacy staff and other meetings as required.
• Performs administrative and/or clerical duties for pharmacy department as needed.
• Provides orientation and training to new team members and assists co-workers in completion of tasks.
• Works assigned weekends as required.
• Other duties as assigned.

Maintains Medication and Supply Inventory.

• Assists in ordering, receiving, unpacking, and storing medications and supplies. Maintains the integrity of the 340b inventory as dictated by HRSA. Training for 340b will be provided upon hire.
• Rotates stock to ensure use before expiration date.
• Identifies and replaces, as needed, outdated and unusable medications.
• Replenishes emergency and clinic supplies accurately and promptly.

Required Minimum Qualifications - Education, Experience, Certificates & Licenses:

• High School diploma or GED required.
• Pharmacy Technician Trainee License from the Arizona State Board of Pharmacy required.
• Complete education and pass the Pharmacy Technician Certification Board (PTCB) within 2 years of hire date.
• Valid driver's License.
• Valid Fingerprint Clearance Card.

Preferred Qualifications - Education, Experience, Certificates & Licenses:

• 1 year of experience as a Pharmacy Technician Trainee preferred.

Required Language Skills:

• Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
• Bilingual in English and Spanish preferred, but not required.
• Ability to effectively present information in one-on-one and small group situations to patients, internal providers and staff and other agency staff working in cooperation with the organization.

Physical Requirements:

• Ability to occasionally exert enough force to move objects weighing up to 25 pounds.
• Ability to continuously remain in a stationary position.
• Ability to stand for extended periods.
• Ability to constantly move about inside the workplace to assist patients, operate office equipment, etc.
• Possesses hand-eye coordination and manual dexterity necessary to constantly operate computer, telephone and other office machinery, and grasp and seize small objects such as medication tablets and containers.
• Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents, as well as accurately identify and distinguish colors.
• Ability to perceive the size, shape, temperature and/or texture of objects by touch.
• Ability to discern the nature of sounds at a normal spoken volume.

Other Required Knowledge, Skills, and Abilities:

• The intention to complete all training and performance requirements necessary to obtain licensing as a Pharmacy Technician with the Arizona State Board of Pharmacy.
• Ability to perform medical math that may include the use of ratio/proportion, dosage calculation, metric and household equivalents, roman numerals, abbreviations, and general math including percentages, etc.
• Ability to skillfully gather and analyze data.
• Ability to perform a variety of assignments and make decisions requiring independent judgment.
• Displays a high level of critical thinking and problem-solving skills.
• Knowledge of health plans and community health centers preferred.
• Knowledge of HIPAA and Corporate Compliance rules and regulations.
• Knowledge of 340B regulations preferred.
• Computer literacy required with proficiency in use of all Microsoft Office programs.
• Knowledge of Electronic Health Records and pharmacy software preferred.
• Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
• Ability to provide excellent customer service by mail, telephone, and in-person.

Work Environment & Conditions:

• Work environment is typical of a health care facility setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals.
• Work requires reliable transportation as position requires occasional travel and extended hours to include early mornings, evenings, and weekends.