Training Specialist- Insurance Operations

Slide is a cutting-edge Tampa based Technology Enabled Insurance company who is disrupting the industry!

To revolutionize all facets of property insurance, we need to do things differently. Therefore, certain traits are required of Sliders in order to be successful in our fast-paced environment. Being able to contribute innovative solutions (Best Idea Wins!), being able to easily pivot and comfortable with ambiguity, as well as the desire to grow in a Best Places to Work award winning culture are some of the things that make a Slider successful. Does this sound like you?!

We have an immediate need for a Tampa-based passionate, adaptable and collaborative Training Specialist to join Team Slide! This role will be responsible for delivering training programs to professionals within Insurance Operations, enabling them to effectively perform the functions of their positions in Claims, Underwriting and Customer Service.

What you will be doing:

• Deliver training programs and workshops to employees across all stages and areas of Insurance Operations, including Claims, Underwriting and Customer Service.
• Develop and administer assessments and quizzes to evaluate participants' understanding and knowledge retention.
• Analyze assessment results to identify areas for improvement and with Training and Auditing leadership, adapt training content accordingly.
• Monitor the performance and progress of trainees during and after training, offering structured guidance and feedback.
• Collect feedback on sessions from attendees to use for future improvements to content and presentation.
• Collaborate with subject matter experts and the Director of Training and Auditing to continuously ensure accuracy and relevance of training content.
• Adapt training methods to suit the needs of different learner levels, from entry-level to experienced professionals.
• Develop and create training aids, as needed.
• Provide regular trainee progress reports to Training and Auditing leadership.
• Work closely with other training staff, claims managers, and subject matter experts to ensure consistency and alignment of training efforts.
• Contribute to new training program design and existing program enhancements, as requested.
• Stay up to date with industry trends, regulations, and best practices related to P&C insurance.
• Perform other duties as assigned.

What you have:

Education, Experience, and Licensing:

• Bachelor's degree in a relevant field, such as insurance, business, education, or instructional design preferred. High School diploma and equivalent work experience required.
• 4+ years' experience in the P&C insurance industry required.
• 2+ years' experience in developing and/or delivering training programs required, preferably in a corporate setting.
• Professional certifications within the insurance industry (e.g., CPCU, AIC) are a plus.

Qualifications/Skills and Competencies:

• Strong presentation and communication skills, with the ability to convey complex concepts in a clear and engaging manner.
• Proficiency in using instructional design tools and e-learning platforms.
• Excellent organizational skills and attention to detail.
• Analytical mindset to assess training effectiveness and make data-driven improvements.
• Ability to adapt to changing environments and adjust training strategies accordingly.
• Strong interpersonal skills to collaborate effectively with diverse teams and individuals.
• Desire to live Slide's Core Values.

What Slide offers to you:

The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology!

Benefits - We have extensive and cost-effective benefits that cover you and your family from every angle...Physical, Emotional, Financial, Social and Professional Health. A new 2024 Benefit is a Lifestyle Spending Account opened for each employee to spend on a Wellness Activity of their choice each month... funded by Slide!

2023 AND 2024 BEST PLACE TO WORK - Tampa Bay Business Journal

2024 TOP WORKPLACE - Tampa Bay Times and USA Today