Apple Mitsubishi Service & Parts Associate in Elkton, MD | 933725685

Estimated Pay	$19 per hour
Hours	Full-time, Part-time
Location	Elkton, Maryland

Estimated Pay

$19 per hour

Hours

Full-time, Part-time

Location

Elkton, Maryland

Job Description

Job Summary: We are looking for a Service & Parts associate to join our growing team! The right candidate will have a strong customer service background and computer skills. The day-to-day duties of this role include ensuring exceptional customer experiences, coordinating repairs, communicating service options, and overseeing quality control before vehicle return. No experience necessary willing to train the right person, service and parts experience a plus.

BENEFITS

Competitive Pay
Full Benefits Package – Medical, Dental, Vision, matching 401k, and Life Insurance
Opportunities for growth
Paid vacation, sick days and paid holidays
Friendly work environment

RESPONSIBILITIES

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Assist parts department with estimates

REQUIREMENTS

Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs

Apple Auto Mitsubishi employees can enjoy a family work environment that cares for its employees and offers a full range of benefits and a competitive pay structure.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.