Food and Beverage Supervisor

Title: Food & Beverage Supervisor

Property: Hotel 1928

Reports to: F&B Manager

Location: Waco, TX

ABOUT HOTEL 1928

In the heart of Waco, TX, sits the newly opened Hotel 1928, an inspired hospitality experience designed and developed by Chip and Joanna Gaines, and transformative hospitality company AJ Capital Partners. Located at 701 Washington Street, Hotel 1928 is the historic restoration and adaptive reuse of the former Grand Karem Shrine Temple Building. Named after the year the building was completed, Hotel 1928 offers 33 guest rooms, two food and beverage outlets, a café, over 6,600 square feet of event space, a rooftop terrace, and a retail shop featuring exclusive Magnolia-designed Hotel 1928 merchandise. Learn more at thehotel1928.com.

Working with Hotel 1928 is great because you get:

• Benefits available for full and part time employees
• A 401(k) plan
• Paid Time Off
• Opportunity for Growth
• Positive Work Culture
• Central location right in the heart of Waco
• To be proud of what we serve from our innovative, scratch kitchens
• The chance to be a part of the opening team for the newest hotel in Waco, where you can show your friends and family the Fixer Upper: The Hotel show and say I opened that!

ABOUT THE ROLE

The Food and Beverage Supervisor is an elevated role in our hotel's restaurants. This person is both a do-er and a leader, working in positions in the restaurant and supervising staff, to ensure all policies and procedures are followed and that guest expectations are being met and exceeded.

WHAT YOU WILL DO

• Maintain dining areas of service according to the hotel's quality and service standards
• Provide ongoing direction, supervision, and monitoring to food and beverage staff
• Conduct walk throughs of dining and storage areas to ensure all areas are clean and organized
• Cover extra shifts as required, in the case of staff shortage, to ensure service standards are maintained
• Ensure all policies and procedures, as they relate to quality standards, uniform policy, and cash handling are followed

AJ Operations and Hotel 1928 is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws

Qualifications

Education & Experience:

• High School Diploma/GED, post-high school education preferred

• Minimum of 1 year in hotel customer service role

Knowledge, Skills & Abilities:

• Outgoing personality

• Ability to communicate effectively verbally

• Team player

• Strong leadership skills

• Ability to exceed expectations of guests and team members

• Excellent time management skills

• Ability to learn and ask for help from management

Physical Demands

The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 25 pounds or more. Specific sensory abilities required by this job include sight, taste, smell, and hearing.

While performing the duties of this job, the employee is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and risk of electrical shock. The noise level in the work environment is moderate to loud.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.