Help Desk - TIer III - IT Specialist

Job ID: 24-01523 IT Support Specialist - Tier III Charleston, SC MUST: Active DoD Secret clearance (interim Secret is ok) Experienced Tier III IT Specialist 6+ years of overall IT experience 3+ years of experience managing and maintaining in Window Systems and related networks Hands on experience with Windows Server and PowerShell scripting Experience with security components to include Patching, Stinging, and firewall management Ability to support both Windows and Apple operating systems Experience with Active Directory Provide imaging computers/server/tablets | IN place upgrades Excellent communications both written and verbal skills High attention to detail and strong problem solving skills Excellent custom service and people skills Active Security+CE DUTIES: Will be working on a small team providing overall Tier II and Tier III IT support for DoD Client Will be a part of a team in charge of the Local Area Network as well as responsible for providing support to a national network for the DoD Will be expected to provide professional customer service for DoD client Handle a wide array of tasks from basic imaging and set up, user access, systems and network security and troubleshooting Efficiently manage tasks, prioritize projects, and allocate resources to ensure smooth operations Regularly assess progress, identify bottlenecks, and adjust strategies as needed. Keep stakeholders informed about project status, risks, and achievements Have the ability to step in as a lead or main point of contact from time to time *Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.