Security Agent

Proper Hospitality is seeking a Security Agent at Montauk Yacht Club, a 107-room luxury property set to debut within The Collective. We offer competitive wages, flexible scheduling, growth opportunities, discounts across our entire portfolio, a comprehensive benefits offering including health and wellness perks, and a fun, exciting environment within the iconic Hamptons in New York! 

Spanning 35 acres on Montauk’s Star Island, Montauk Yacht Club offers waterfront views, a private beach, three pools, multiple dining options and over 200 wet slips that can accommodate boats from small day cruisers to 300-foot superyachts. Holding eight decades of East End history as an elite social club and thoughtfully reborn for the modern traveler, guests can expect classic East Coast architecture, well-appointed interiors and detail-driven amenities. 

As the Security Agent, you will play a crucial role in ensuring the safety and security of our guests, colleagues and property. You will be responsible for maintaining a secure environment while providing exceptional customer service. The Security Agent will work closely with the Director of Security and other team members to uphold the highest standards of safety and hospitality.

Key Responsibilities

Security Monitoring

• Monitor security cameras and surveillance systems to detect and respond to any unusual activity
• Conduct regular patrols of the hotel premises to deter potential security threats
• Respond promptly to alarms and incidents, assessing the situation and taking appropriate action

Guest & Staff Assistance

• Provide a warm and welcoming presence to guests and staff
• Assist guests with security-related inquiries and concerns, ensuring their comfort and satisfaction
• Escort guests and staff to their vehicles during late hours or when requested

Safety Compliance

• Enforce hotel policies and procedures to maintain a secure and compliant environment
• Ensure that fire and safety equipment is in working order and report any issues promptly
• Conduct routine inspections to identify and address safety hazards

Emergency Response

• Act as a first responder during emergencies, including medical incidents, fires, and evacuations
• Coordinate with local law enforcement and emergency services when necessary
• Participate in regular emergency response training drills

Report & Documentation

• Prepare detailed incident reports and maintain accurate records of security-related activities
• Collaborate with the Director of Security to analyze security trends and implement preventative measures

Team Collaboration

• Work closely with other hotel departments, including front desk, concierge, and maintenance, to ensure seamless operations
• Communicate effectively with fellow Security Agents to maintain a united security front

Qualifications

• High school diploma or equivalent; additional training or certifications in security or law enforcement is a plus
• Proven experience in security or related roles, preferably in a hotel or hospitality environment
• Excellent communication and customer service skills
• Strong observational and problem-solving abilities
• Ability to remain calm and composed in high-pressure situations
• Knowledge of local laws and regulations related to security and safety
• Physical fitness and the ability to stand, walk, and lift as needed
• Availability to work shifts, including evenings, weekends and holidays

Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.