Sales Operations Analyst

Key Responsibilities:

• Conduct revenue forecasting and develop insightful reports and dashboards to provide visibility into key performance indicators (KPIs) driving our business.
• Lead strategic initiatives aimed at improving sales productivity and efficiency with the focus on optimizing CRM systems, data management and, reporting, and processes.
• Generate actionable insights from sales data, including leads to opportunity insights (MQL and SQL), pipeline coverage, deal velocity, and trends.
• Conduct historical reviews of account performance, account segmentation, and lead win/loss analysis to drive predictive analytics.
• Collaborate with senior leadership in the development of sales incentive compensation programs and manage the annual planning, territory, and quota setting process.
• Identify and implement new tools, technologies, and best practices to enhance sales effectiveness and drive continuous improvement.
• Serve as a subject matter expert on sales technologies, particularly Salesforce CRM and Clari, and provide training and support to sales teams as needed.

Must-Have Qualifications:

• Bachelor's degree from an accredited college or university.
• 5+ years of experience working in a Sales/Revenue Operations or GTM Analyst role.
• Salesforce CRM expertise, including an understanding of lead routing; certification or training preferred.
• Proficiency with Excel and Google Sheets.
• Creative, self-starting, detail-oriented team player who thrives in a fast-paced environment.
• Experience with data cleansing and data enrichment projects.
• Experience with GTM and territory management.
• Ability to lead your own projects and operate with autonomy.

Nice-to-Have Qualifications:

• Experience with Sales Enablement and a passion for training.
• Experience working in a SaaS organization.
• Experience working in a rapidly changing and expanding sales organization strongly preferred.
• Experience with Salesforce Engagement, LinkedIn Sales Navigator, ZoomInfo.

An ideal candidate also has:

• High level of curiosity
• Ownership mindset
• Proactive and self-motivated
• Organizational Skills
• Problem-Solving
• Analytical Skills to Interpret sales data - key metrics.
• Project management
• Technical proficiency
• Adaptable