Desktop Support Analyst

Desktop Support Technician Robert Half is seeking a Desktop Support Technician in Pearl, Mississippi to assist a client with a contract to permanent role. If you can communicate complex technical information to non-technical users in an understandable and concise format. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This role is On-Site in Pearl, Mississippi.
Your responsibilities  - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities  - Deliver computer desktop support in accordance with established policies and procedures  - Support, examine, and repair computer systems, hardware, printers, and computer peripherals  - Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems  - Rectify computer problems, and suggest appropriate action/solutions  - Meet regularly and effectively with ticket submitters  Match hardware repairs with the appropriate vendors

Experience Desired -Bachelors Degree in CS or a related field - Desktop Support experience desired -Windows OS Experience -AWS Experience -Understanding of MS365 applications - Deep understanding of Remote Support Tools - Desktop Hardware experience required -A+ certification - Ability to write reports, business correspondence, user instructions, and procedure manuals. Call today for Immediate Consideration! 

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly experience in job seekers to opportunities at great companies. We offer contract, contract and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more. Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/contract professionals. © 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.