Collections Specialist II

The insurance collections specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles.

Responsibilities

• Review claim files to determine potential coverage and develop collection strategies

• Initiate communication with customers, insurance companies, other parties, attorneys, etc.

• Initiate claims process for ultimate recovery within 90 days

• Maintain accurate account of collections activity and incoming payments

• Evaluate files for outside collection or attorney referral

• Complete monthly reconciliation report using Excel

• Make suggestions for alternative dispute resolution

• Other miscellaneous duties as assigned

Desired Qualifications

• Collection handling experience preferred

• Claims handling experience preferred

• Rental car company experience preferred

• PC literate in Windows and MS Office software

• Excel proficient

• Strong organizational skills with a detail focus

• Excellent verbal and written communication skills

• Heavy phone experience

This description is not an all-inclusive description. Specialists may be subject to additional tasks and responsibilities that management deems appropriate.

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