Food Runner

JOB REQUIREMENTS:

To include but not limited to:

• Stocking and wiping plates in assigned area.
• Keeping area clean and tidy at all times.
• Working as a liaison between the kitchen and the serving staff, conveying guest issues.
• Performing assigned side work.
• Identifying and briefly describing each plate to the guests accurately.
• Commanding full menu knowledge at all times and preparation methods.
• Assisting in bussing tables and marking appropriate silverware when necessary.
• Ensuring the cleanliness of all service stations.
• Reporting to the kitchen if table is properly cleared and marked or if guests are eating slowly.
• Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
• Working as a team, assisting all guests’ and employees’ needs and inquiries.
• Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
• Maintain a clean and safe working environment
• Greeting guests in a positive, friendly manner and making them feel welcome.
• Anticipating the guests’ needs and responding appropriately with a sense of urgency.
• Maintaining a level of professionalism, that will make guests want to return.
• Bidding farewell to guests, using guest’s name when known, and encourage them to return.
• Performing all opening and closing duties, based upon shift assignment.
• Building and establishing a personal clientele.
• Encourage guests to make weekly table reservations
• Adhere to weekly table and guest list requirements
• Assist in developing restaurant database through networking and completing data cards.
• Participate in weekly marketing requirements 
• Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department.
• Conforming to the department grooming standards, uniform or attire, and jewelry policy.
• Other duties as assigned

QUALIFICATIONS: (Include equipment knowledge/use)

• 2 Years experience as Runner in a similar, high-volume restaurant or day club, night club environment or 6 months of experience in a fine dining establishment preferred.
• Good communication skills; multilingual is a plus.
• Ability to speak and read in English proficiently.
• Positive attitude, self motivated, energetic and is a willing learner
• Ability to follow directions well, make quick decisions, and keep organized while under pressure.
• Professionally groomed in a manner consistent with department grooming standards.
• Ability to read and organize tickets in kitchen – make sure chefs are aware of special orders or allergies.
• Ability to recognize dishes, assemble final garnish and know seat numbers.
• Ability to use standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, bread knives, beverage machines.
• Knowledgeable about health and safety regulations
• Knowledge of SNHD rules and regulations.
• Physically able to lift and carry at least 50lbs on a tray or arm service where it applies.
• Physically able to walk without assistance on various surfaces for an extended period of time.