Bar Supervisor

As we continue to grow our business we expect to bring on additional personnel in LHG to promote that growth. We have identified leaders in the markets we serve which will add to our ability to meet our mission objectives.

Job Responsibilities: 

- Train lounge staff, including table service, bartending, operating Point Of Sales System (POS), customer service, and side work  

-Maintain par levels of wine, beer, liquor and bar supplies  

-Maintain cleanliness, upkeep, organization and maintenance of the lounge space 

-Communicate standard operating procedures to staff to assure quality and consistency of service  

-Help with covering shifts for sick staff members.

-Place alcohol & beer orders weekly

-Complete Bar monthly inventory by the 1st of every month.

-Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average and broaden guest experience 

- Accurately ring in orders on POS (Point of sales) System quickly, in proper sequence and uses appropriate charges 

- Assure needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit  

-Maintain food and beverage control (i.e., liquor portion control, age verification)

- Maintain cleanliness, upkeep, organization and maintenance of the lounge space 

- Measure and mix beverages as ordered, in accordance with company procedures and policies
-Follow alcohol awareness procedures for preventing and handling intoxicated guests 

- Stock the bar, polish glasses, fill ice bins, clean, and tasks necessary for smooth operation and guest service  

-Promptly prepare bills for items ordered, collect and process payments, enter into POS system, make change correctly, and make charge transactions accurately  

-Handle house bank and follow all cash handling procedures  Reconcile and balance all sales transactions at the end of each shift; generate closing reports 

-  Properly wash glassware using bar sinks/and or dishwashers  

- Sweep, mop, vacuum, dust and wipe when needed and appropriate  

-Confirm all liquor, beer and alcohol is locked at the end of each shift  

-Confirm appropriate door entrances/exits are locked and secure at end of each shift 

- Support the hotel in achieving high performance levels in service and profitability  

-Hold self and others accountable for achieving results  

-Support a culture that promotes high employee morale and performance  

-Provide strong leadership, motivate staff to reflect a high level of enthusiasm and guest satisfaction  

-Respond to guest/employee concerns or complaints in a timely and courteous manner; (ability to effectively problem solve)  

-Effectively coach, motivate, lead and resolve employee concerns by timely communicating on-going positive and constructive feedback, and keeping manager informed as needed 

-Assist with keeping timely & accurate documentation; all documentation must be approved and issued by the manager  

-Assignment of daily duties, based on scheduled staffing, to meet hotel needs while effectively controlling payroll; effectively communicate any shortages or needs to management

-Take initiative & responsibility with upkeeping an orderly & clean bar operation

-Assist in banquet bars & set up of bloody mary bar

-Implement bar specials for events & occasions

-Notify manager when bar supplies need re ordered

-Implement Brand Standard practices in the bar & lounge

Job Skills: 

1. Use arithmetic to total costs and make change.

2. Communicate with different kinds of people to find out what services they want and to give them information.

3. Stand or walk for varying lengths of time, sometimes for long periods.

4. Move fingers and hands easily and quickly to handle dishes, money, merchandise, etc.  Lift and carry heavy items, such as trays.

Job Qualifications: 

• Education
• HS Diploma or equivalent

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.