Sales Coordinator

About Us

PEAK Event Services is proud to be the premier event rental and tenting company in the Northeast! Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there’s a lot of work that goes into our work — strategy, creativity, and grit. Each new event brings its own brand of challenges, and we’re just the team to solve them. We’re motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stressless events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy.

What You'll Do

In this role at PEAK we will invest in training you on many aspects of the Event Industry while you help support the organization of our busy day to day. The Sales Coordinator is a key member of the success of the sales team. Primary duties of this role include supporting the Sales and Senior Management teams by providing administrative support in all areas from greeting guests to answering phones, creating spreadsheets, and completing special projects as assigned allowing you to be the first face and voice our clients will meet. A key component for the position will be to work with all areas of our PEAK Event Services team from the sales team to the managers and the production teams; seeing many aspects of the business. This position reports directly to the Inside Sales Manager. This position is located in Saugerties, NY.

The Day-to-Day

• Greets showroom guests with enthusiasm
• Maintain the showroom before and after appointments so it remains market ready
• Answer and direct phone calls according to PEAK standards
• Call to confirm showroom appointments
• Run and analyze reports: order Reviews, phone stats showroom appointments, store accuracy, confirmation inbox, transaction by report
• Track and log DEFCON, Issues, and Sponsorships in Salesforce
• Learn the Company’s POR, Salesforce, and Vonage systems and assist with filing and maintaining important files and information
• Complete special projects as needed assigned by the Sales, Finance, Human Resources and Executive teams
• Work collaboratively and communicate with internal departments to provide smooth transition of details
• Coordinate and schedule activities such as meetings, travel, conferences, and department activities for the Sales and Senior Management teams
• Sort and distribute the Company’s mail
• Communicate phone messages to the team
• Proofread copies for spelling and grammatical mistakes, making corrections as needed. Responsible for accuracy and clarity of final copies
• Run errands as needed for Company management
• Order and organize office supplies
• Create, maintain, and send out swatches
• Provide feedback and solutions for continuous improvement
• Prepare conference area for client or executive meetings
• Perform other duties, as needed

What We're Looking For

• Minimum of 1 year Customer Service experience and/or recent hospitality school graduate
• Passionate about helping others and a lover of people
• Excellent communication and relationship building skills
• Excellent decision-making and problem-solving skills
• A successful track record working in a high-volume fast paced environment
• Strong verbal and written communication and presentation skills (English and Spanish/Portuguese a plus)
• Excellent organizational skills
• Ability to multi-task and manage workload imbalance
• Experience with Microsoft Office
• Comfortable with modern technology (Salesforce experience a plus)
• Strong familiarity with basic technology (email, phones, etc.)
• Experience as an Administrative Assistant is helpful but not necessary

Why You’ll Like Working Here

• Our incredible compensation combo of Competitive Pay, Paid Time Off + Paid Holidays
• Support for your personal life + wellbeing
• We like to celebrate + we do it often!
• Encouragement for Volunteer Days + giving back to our communities
• We foster and embrace an inclusive and diverse work culture

Compensation and Our Full Suite of Benefits

• $18-$20/hour (based on experience level and market served)
• Hourly, non-exempt; Dependent upon experience
• Medical, Dental, Vision, Life Insurance and a Flexible Spending Account as offered by the Company
• Company-paid life insurance and short term disability insurance
• Vacation/Sick through Company Policy
• 401(k) Program as well as a generous Company match

More About Us

• We’re not just a rental events company – our PEAK Code drives the work we do, every day.
• We’re partners in problem solving. We collaborate in order to push through challenges and succeed together.
• We are employers of respect. Our relationships mean the world to us and we hold ourselves to the highest level of accountability.
• We are advocates for our communities. From sponsoring events and organizations to volunteering and donating our time, we support our communities and are committed to social responsibility.
• We are keepers of the craft. Our attention to detail, commitment to excellence and devotion to our clients allows us to go “Above and Beyond”.

PEAK is an EEO Employer. We seek diversity and culture-add candidates, not necessarily “culture-fits” or more of the same. We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging. Please let us know if you need any assistance or accommodation in the application process.