Office Coordinator

At Hill Country Mental Health and Developmental Disabilities Center our vision is to empower people, foster hope,
support choice, and celebrate success.

**HILL COUNTRY MHDD CENTERS IS OFFERING A $2,000 SIGN ON BONUS FOR ALL FULL-TIME, NEW HIRE EMPLOYEES**

Help us help others:

We are searching for an Office Coordinator for our Mental Health Services who will provide numerous and varied administrative services to help keep our team organized, on track, and optimally functioning. The Office Coordinator will, under the direct supervision of the Center Director, supervise the support staff and business functions of the clinic. This position is responsible for, but not limited to, ensuring the smooth operation of the business functions of the clinic, coordinating patients through Medication Assistance programs, coordinating medication tracking, completing financial/demographic , counseling clients on billing, pre-authorization of services, verifying insurance, Petty Cash Custodian, purchasing, safety officer duties, New Generation Medication Tracking, Lab bill reconciliation, Volunteer Service Time, Medicare Part D enrollments, appointments for Intakes, vehicle coordination duties, Cash Box Accountability – Cash Drawer fund, and NEC over rides prior authorization for Medicaid, Medicare and Private insurance. Back-up duties include but are not limited to assisting with acting as Cash Drawer Fund, Alternate Custodian, answering the telephone, relaying messages, collection of payment, physical coverage of reception area, assisting with appointments, coordinating incoming/outgoing correspondence, data entry various typing assignments, filing, maintenance of client master records, Vendor logs, Wal-Mart/HEB logs, Voyager Logs, chart preparation for Doctor visits, medical records requests, coordinating client paperwork, conducting vital signs, coordinating incoming/outgoing faxes, Video Conferencing for Intakes, and finalizing travel vouchers

You will get to:

• Verify insurance.
• Administer petty cash.
• Act as Safety Officer
• Track volunteer service time.
• Coordinate and maintain clinic vehicles.
• Maintain Voyager and vendor logs.
• Perform NEC over-rides and medication prior authorizations.

You’ll definitely need:

• Two years of experience in an administrative role (experience in the field of mental health is a plus!!!).
• Bilingual (English/Spanish) Speaking – Preferred
• Well organized.
• Ability to write complex sentences; using normal word order with present and past tenses; using good vocabulary.
• Ability to respond to common inquiries or complaints from customers and members of the community.
• Ability to effectively present information to position’s supervisor and public groups.
• Ability to work with simple mathematical concepts such as multiplication, division, addition, and subtraction.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• A valid Texas State Driver’s License
• Current automobile insurance

We’ll also want you to:

• Employ excellent verbal and written communication skills to engage effectively.
• Maintain a well-organized calendar, files, and prioritize effectively ensure completion of duties.
• Maintain accurate and timely documentation and with a high level of typing and communication proficiency.
• Sustain a calm demeanor when under pressure to handle sometimes difficult situations.
• Provide exemplary customer service and care for your team.
• Work autonomously to complete assignments.
• Work cooperatively with others and be punctual and consistent in attendance because your people will rely on you!
• Other duties as assigned.

We’re excited to provide:

• PPO health insurance plan, with option to add dependents.
• PPO dental plans and vision insurance options for healthy teeth and eyes.
• Employer paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings to plan for retirement.
• Generous paid time off for fun and vacations and paid sick time for when you’re under the weather.
• Authentic and caring environment where folks care about each other.

We can pay you:

$15.00 per hour and benefits plus good karma for doing good in the world