Financial Assistance Coordinator

JOB PURPOSE:

Ensure the prompt and accurate payment of clients' eligible program expenses to third party providers. Document and maintain thorough records.

ESSENTIAL JOB RESPONSIBILITIES:

• Coordinate and process Temporary Financial Assistance payments to third party providers for approved expenses as part of the client's service plan; Confirm receipt of payments; and submit TFA to Financial Assistance and Quality Assurance Coordinator/Finance on a weekly basis.
• Maintain ongoing communication with Lead Case Manager, QA, Finance, and Assistant Program Director.
• Conduct peer to peer Quality Assurance audit of Temporary Financial Assistance (TFA) to include, check register, TFA logs, client files, Data base and making necessary corrections to ensure the Mortgage Assistance Program is in compliance.
• Maintain accurate checkbook/accounting balance at all times. Forward all credit card receipts and appropriate forms to the accounting department promptly. Keep detailed records of payments made. Update client case file appropriately and enter information into HMIS database.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client firstto supportour mission to "Empower people to build better lives for themselves, their families, and their communities."

ESSENTIAL QUALIFICATIONS:

EDUCATION: High School or equivalent reading and writing skills. Associate's degree in accounting preferred.

EXPERIENCE: 6+ months experience in accounting, bookkeeping, and/or auditing, 1 year preferred; 6+ months experience in a heavy customer service focused environment; 1 year preferred. Experience with HMIS and VA Repository a plus. Experience in a social service environment a plus.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion.

LICENSES: Driver's License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.

Endeavors and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a veteran in accordance with applicable federal laws. Endeavors and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors and Endeavors Unlimited, Inc. are Equal Opportunity Affirmative Action Employers.