Release of Information Specialist

Our Fortune 500 Client is looking for a Release of Information Specialist to join their team. As a Release of Information Specialist, you will be a key component in customer satisfaction and have a responsibility to make every contact informative productive, and positive for our members and providers. As we continue to grow, we are seeking a talented Release of Information Specialist to join our team and contribute to our mission of delivering high-quality healthcare services.

Primary Responsibilities:

• Receive, review, and process requests for medical records from patients, healthcare providers, legal representatives, and other authorized individuals or organizations.
• Verify the identity and authorization of requestors following HIPAA and other relevant privacy laws.
• Retrieve, assemble, and organize medical records and other relevant documents for release, ensuring completeness and accuracy.
• Utilize electronic health record systems and other technology platforms to manage and track requests, maintain documentation, and generate reports as needed.
• Ensure compliance with all legal and regulatory requirements related to the release of medical information, including maintaining strict confidentiality and adhering to release of information policies and procedures.
• Collaborate with healthcare providers, administrative staff, and other stakeholders to address inquiries, resolve issues, and facilitate the timely and accurate release of information.
• Maintain proficiency in relevant laws, regulations, and industry standards related to health information management and privacy.

• High school diploma or equivalent
• Excellent attention to detail, organizational skills, and ability to prioritize tasks in a fast-paced environment.
• Proficiency in using electronic health record systems, document management software, and other technology tools.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with patients, healthcare providers, and other stakeholders.
• Commitment to maintaining confidentiality, integrity, and professionalism in handling sensitive medical information