Sales Coordinator - Full-time / Part-time

Sales Coordinator

Work Mode: Remote

Location:  Remote at Kohler, WI

Opportunity

Responsible for processing all Residential Generator orders in SAP, including entering, managing, and analyzing data to ensure order accuracy through order fulfillment. Prioritize multiple tasks to respond to phone calls, emails, and order processing within the established SLA’s.  Provide professional, reliable, and efficient support to both internal and external partners throughout the order flow cycle.

Specific Responsibilities

• Quickly and accurately process incoming orders in SAP.   
• Ensure orders have the correct prices, discounts, current products, and customer specific delivery requirements.
• Resolve invoice issues such as credit requests and customer deductions promptly.
• Respond to and action order changes, expedites and order status requests as requested by dealers/retailers.
• Work with internal partners (Sales, Credit, Pricing, Logistics) to investigate and action any roadblocks to ensure orders flow through from entry to shipment without delay.
• Assist with Order Testing requirements for any changes to current order processing flow.
• May receive assignments as a member of the Sales Admin team for specific projects.
• Handle all customer emails and phone calls for an assigned territory in a timely and professional manner.
• Maximize shipments dropped to the delivery pool for processing.
• Access/update order information within customer portals.

Skills/Requirements

• Associates degree in general business, Bachelor’s degree preferred. 
• One year minimum office experience required.
• Proficient in Microsoft Office products, MS Mail, Excel, Word, and Access. 
• SAP knowledge/hands on experience processing customer orders.
• This position does not require travel.

The hourly range for this position is $21.10 - $26.40. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.  So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.  

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

*Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies.
On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.  We invite you to learn more about our culture and company at .

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.  If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact .  Kohler Co. is an equal opportunity/affirmative action employer.  

We invite you to learn more about equal employment opportunity by reviewing the Federal and the .