Hospitality Host - Jellystone Park at Larkspur

Our Hospitality Hosts greet all visitors and vendors and direct them to their destinations. They obtain pertinent information from each guest entering the resort, handing out promotional materials to prospective guests.

This is a seasonal position that may require flexible scheduling availability.

Job Requirements:

• Greet all visitors and vendors and direct them to their destinations
• Obtain the name, license plate number, phone number, and email address of each guest entering the resort
• Forward information obtained to the sales office for follow-up within 24 hours (if applicable)
• Greet and register late-arriving RVs, if applicable
• Escort late-arriving RVs to the appropriate site
• On a nightly basis, check all buildings, turn off lights, and lock doors and gates as directed.
• Monitors the community/resort, noting any deficiencies (i.e. broken lights, missing signs, etc.)
• Note all unusual occurrences on the daily log sheets
• Hand-out promotional material to prospective guests
• Answer the telephone courteously and record pre-call visitor information appropriately
• Prepare pre-call sheets for the following day
• Submit maintenance requests for issues such as electrical, sewer and water break problems as needed

Job Qualifications:

• Basic computer proficiency, including the ability to use email and the internet
• Strong written and verbal communication skills
• Strong customer service skills
• Ability to read maps

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is frequently required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Rewarding Hard Work:

• Referral bonus program to ANY of our locations
• Seasonal Now & Later Bonus

Equal Opportunity Employer:

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.