Service Concierge/Valet Driver

The Thompson Automotive Group is looking to add a Cadillac and Genesis Concierge/Valet Driver to run the valet division of our service center. This position will include organizing pick-up and delivery of customer vehicles, keeping loaner vehicles organized for these customers and providing the customers with updates of their vehicle while in our care. This position is available for both full or part-time opportunities.

In this role, you will be the link between the customer, their vehicle and our service center. You will assist the customer with receiving service on their vehicle by providing pick-up and delivery service. 

Benefits

• Medical, dental, and vision benefits for full-time employees
• 401(k) plan
• Paid vacation
• Paid holidays
• Paid sick leave
• Competitive compensation
• Clean and professional work environment
• Full or Part-time position available

Responsibilities

• Organize pick-up, delivery and loaner options with customers looking to receive service
• Provide the customers with updates on their vehicle while it is in our service center
• Work with customers in a professional, well-spoken manner
• Log all activity in a CRM
• Make outbound calls to service customers
• Other duties as assigned

Qualifications

• Strong verbal and written communication skills
• Previous experience in luxury retail
• Time management, prioritization, and multitasking skills
• Clean driving record & valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment, we do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.