Play Ambassador

The Play Ambassador position currently relates to Mobile Museum programming which operates year-round and will continue once the new museum is open and operating. A Play Ambassador serves as a facilitator by providing exceptional customer service, implementation of key early childhood education and developmental frameworks, and by ensuring safety practices are maintained in order to foster a fun, playful, stimulating, and inclusive environment for all children and families. The Play Ambassador will promote the philosophy and mission of the agency by performing the following duties.

Duties & Responsibilities:

• Responsible for activating exhibits and inspire learning through museum programs, such as arts and crafts, music, drama, physical movement, storytelling and cooperative games.
  
• Assist with facilitating school visits, summer camps, private events and community outreach with the Mobile Museum.
  
• Perform unloading and loading of vehicle, set-up and break down of exhibits and activities specific to Mobile Museum programs and events.
  
• Participate in routine checks, monitor exhibits, reset props, remove unsafe objects, support basic maintenance and cleaning, and report needs to management.
  
• Proactively engage guests and initiate conversations to provide positive, active engagement of children and families with exhibits and programs.
  
• Ensure appropriate exhibits and supplies are secured in the vehicle based on each event or location.
  
• Communicate with management when supplies are needed.
  
• Ability to calmly and effectively handle emergency situations.
  

Knowledge, Skills & Abilities:

• Interest and ability in working with children and families from a variety of backgrounds, abilities, experiences, perspectives.
• Ideal candidates must be engaging, enthusiastic, outgoing and energetic-willing to play.
• Excellent communication skills- can effectively communicate to visitors the educational content and value of museum exhibits and programs. Comfortable addressing large groups as well as in one-on-one interactions with visitors.
• Good interpersonal and organizational skills. Uses sensitivity and good judgment when engaging with children and families. Brings issues or concerns to appropriate supervisor.
• Must have a passion for play and guest service along with genuine joy interacting with children and families.
• Must be willing to work a flexible, variable schedule, including some holidays, evening and weekend days.
• A valid NYS Driver's License is required.

Education/Experience:

• Minimum High School Diploma or equivalent preferred, but not required.
• Experience working with a child/family audience in a customer service environment or similar role (this includes relevant paid and unpaid work/volunteer/community work).
• Course-work in Early Learning or Childhood Development (0-10 years old) a plus.
• Experience working or volunteering with children in an educational or recreation setting.