Medical Records Release Associate

Benefits:

• Paid Time Off (PTO) Bank with accrual beginning on the first day of employment
• Paid Holidays after 60-Days of employment
• Health insurance after 60-days of employment
• Dental insurance after 60-days of employment
• Aflac Supplemental Insurance after 60-days of employment
• Flexible Work Schedule
• Development and promotion opportunities in a growing company

Rate of Pay: $ 17.00-$19.00 per hour

Schedule: Full-Time, Monday-Friday

Responsibilities:

• Processes medical records requests in accordance with the internal department policies and procedures; prepares and quality controls documents to ensure HIPAA compliance; updates requests’ status and other relevant details in assigned database system(s).
• Releases confidential Protected Health Information (PHI) to patients, physicians, other health care facilities, and government entities as appropriate; ensures release is in accordance with applicable State and Federal regulations and internal departmental policies and procedures.
• Interacts with patients and authorized third parties using various communication methods; attempts to resolve patient and/or third-party concerns; escalates complex or otherwise unresolved issues to supervisor.
• Completes assigned requests on time and meets weekly and monthly production goals.
• Maintains HIPAA compliance and confidentiality of information.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent written and verbal communication skills.
• Exceptional organizational, attention to detail, and time management skills.
• Strong customer service skills.
• Strong experience using Microsoft Office Suite or similar software.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to type a minimum of 45 words per minute.
• Capability to follow HIPAA guidelines relative to sensitive document handling and destruction.

Qualifications:

• High school diploma or equivalent required.
• Recent office experience desired.
• Experience in the medical field highly desired; recent experience in a medical office strongly preferred.

Morgan Records Management, LLC, (MRM) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRM is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Amy Uehling, HR Director, at 603-484-4826.

Morgan Records Management, LLC participants in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

E-Verify Participation Poster (English & Spanish): https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

E-Verify Right to Work Poster (English): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

E-Verify Right to Work Poster (Spanish): https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf