Host/Hostess

Host/Hostess

Host/Hostess Job Responsibilities:

• Welcome guests in a warm and friendly manner.
• Ascertains their dining/lodging needs.
• Seats guests and manage the seating chart.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed.
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.

Hostess Qualifications / Skills:

• Verbal Communication
• Customer Service
• Resolving Conflict
• Teamwork
• Energy Level
• Thoroughness
• Professionalism

Education, Experience, and Licensing Requirements:

• High school diploma
• Prior restaurant or hotel experience preferred