The Staff Pad Medical Office Assistant in Nogales, AZ | 935971675

Estimated Pay	$19 per hour
Hours	Full-time, Part-time
Location	Nogales, Arizona

Job Description

The Staff Pad has partnered with a community health center south of Tucson, Arizona. We are seeking a Medical Billing Representative - Business Office Assistant to join our client's organization that has been recognized as a "National Quality Leader" by the US Department of Health and Human Services. As a Medical Billing Representative - Business Office Assistant, you will be responsible for providing staff support to the Supervisor of Billing/Business Office in maintaining and operations the firm's business systems. You will also liaise with Team Leads and Medical Billing Representatives in a collaborative effort.

Enjoy beautiful state parks that offer tranquil fishing and boating experiences, golf courses with breathtaking views of the rivers, mountains & wildlife and walking trails!

PERKS:

*100% paid health insurance

*Life, Long-Term Disability, Dental & Vision Insurance

*401 K with a 5% match

*PTO + 9 Paid Holidays

Responsibilities:

Respond to requests for assistance from colleagues in a positive and helpful manner.
Process all insurance claims promptly, utilizing electronic and paper claims.
Ensure professional and courteous treatment of staff and patients as necessary, optimizing customer service.
Enter insurance payments into patient accounts and process benefit correspondence, ensuring accurate record-keeping.
Monitor and follow up on accounts until balances are resolved or turned over to the self-pay portion.
Review credit accounts and initiate refunds to insurance companies or patients as required.
Print daily reports, verify payment entry, balance at day end, and post batches on a daily basis.
Prioritize work received and complete tasks on time.
Handle correspondence from insurance companies, answer telephone calls, screen inquiries, and provide information as needed.
Identify and correct billing errors.
Provide support to the Patient Accounts Specialist when necessary.
Maintain strict confidentiality regarding patient accounts.
Perform other related duties as assigned.

Requirements

High School Diploma or equivalent
One or more years of experience in medical office environment is preferred.
Bi-lingual in English/Spanish is preferred.
Knowledge of medical billing practices and clinic policies and procedures preferred.
Knowledge of medical terminology, ICD-10, CPT and HCPCS coding preferred.
Knowledge of insurance company operating procedures preferred.

#HC

Medical Office Assistant

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