When interviewing for a medical assistant position, you really want to do everything you can to let the interviewer see how organized, responsible, and friendly you are. While you should always be prepared for common job interview questions, there are a few medical assistant-specific questions that you’ll want to make sure you have practiced before hand.
How do you protect the rights and confidentiality of patients?
This is vital because it could lead to lawsuits. This is the perfect time to impart your knowledge to the interviewer and show you are very knowledgeable regarding regulations.
"I protect the confidentiality of my patients using the guidelines stated under the Health Insurance Portability and Accountability Act (HIPAA). For example, I make sure that patient interviews are conducted in private. Also, I guarantee that medical records stay safely locked away from unauthorized individuals. Lastly, I use only secure routes when sending patient information."
What type of work schedule are you looking for?
The interviewer wants to be assured that you can be flexible with their needs and are a reliable candidate.
"I am aware that there is no normal set of hours for people in the medical field. They vary constantly – it comes with the territory. With that in mind, I am willing to accommodate so that I can work the times that are most convenient for you all."
What is your greatest strength as a medical assistant?
This question should be used to show the interviewer what you bring to the table. Make sure it is a trait that directly relates to the job description.
"During my time as a medical assistant, I have excelled at multitasking without compromising the quality of my work. I would have to say that is one of my more notable strengths. In the medical field, it's important to be able to handle high volume work, while still maintaining attention to detail.I believe I have found the perfect balance between the two."
What was your biggest mistake as a medical assistant so far?
Be honest with this question. However, instead of focusing on the negative explain how you learned from your mistake.
"When I first started out in the field, I didn't realize that since I am the first person to interact with the patient I could significantly impact their experience and their perception of the company. After getting some constructive criticism, I worked on being more approachable and friendly. It was my biggest mistake, but also my biggest learning lesson. I'm glad to have made the realization early on so I could work towards becoming a better medical assistant."
What do you think is your main duty as a medical assistant?
It's important to know your job responsibilities, however you should also know what's most important. Use this question as an opportunity to show the interviewer you know your priorities.
"I have worked in a similar capacity as the job description of this position. During my previous employment, I was responsible for updating patients' medical records, scheduling appointments, recording vital signs, preparing patients for examination, and more. But if I had to specify my main duty it is to be a valuable asset to the physician and assist him or her with performing all of their daily duties."