Clinical Administrative Assistant - Office Based - Phoenix, AZ - Full-time / Part-time

Careers at OptumHealth. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen.

Aveta-AZ specializes in working with leading physicians and hospitals to successfully manage the delivery of medical services. We have developed sophisticated techniques for managing the revenue and health care expenses of medical groups. 

If you are passionate about helping others and improving the lives of our Members and enjoy working in a dynamic environment, then we have a job for you!

As a part of our continued growth, we are searching for a Clinical Administrative Coordinator to join our Phoenix, AZ team.

Primary Responsibilities of the Clinical Administrative Coordinator include:

• Assist with benefit and eligibility verifications


• Ensure appropriate referrals are sent to Case Management staff


• Perform data collection, data entry and quality monitoring activities as applicable


• Document case information completely, accurately and in a timely manner


• Demonstrate sensitivity to issues and show pro-active behavior in addressing customer needs


• Supportive responsibilities include all activities associated with supporting processes within Utilization Management; this includes all non-clinical functions


• Provide ongoing support and education to team members


• Optimize customer satisfaction, and positively impact productivity


• Adherence to corporate requirements related to industry regulations/responsibilities


• Maintain confidentiality and adhere to HIPAA requirements


• Other duties as assigned

Required Qualifications:

• High school diploma or GED


• Minimum 2 years of customer service experience in a medical office/physician office or other type of health care setting


• Minimum 1 year of healthcare experience


• Knowledge of medical terminology and familiarity with clinical issues


• Ability to communicate effectively both written and verbally

Preferred Qualifications:

• Bachelor's degree


• Experience/knowledge with ICD9 and/or CPT codes


• Experience/knowledge of HIPPA requirements


• Managed care experience


• Claims experience


• Data entry experience


• Call center experience

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

North American Medical Management specializes in working with leading physicians and hospitals to successfully manage the delivery of medical services. We have developed sophisticated techniques for managing the revenue and health care expenses of medical groups. NAMM currently provides MSO services to twelve PHOs and IPAs in the Chicago area serving about 90,000 managed care lives with positive results.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Keywords: office based, clinic, utilization management, physician office, managed care, administrative, Phoenix, AZ, Arizona