Customer Service Representative - Full-time / Part-time

As a Transactional Mortgage Customer Service Specialist, you will have direct phone interaction with customers to answer and resolve servicing questions and complaints about payments, loan documents and terms, taxes and insurance.

You will work in an environment requiring you to listen, review multiple computer systems, type and talk to resolve complex customer issues.

You will be responsible for offering other client products or services to meet the customer's needs.

Transactional Mortgage Customer Service Specialists must maintain high customer satisfaction and quality scores while meeting efficiency goals and strict schedule and attendance guidelines.

You will be responsible for understanding the firm's mortgage servicing policies as well as legal compliance regulations.

**Must have at least 1 year of Call Center experience**

All interested candidates please email your resume to rweaver[at]aerotek.com

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.