Lead Pharmacy Technician - Sugar Land, TX - Full-time / Part-time

Position Description:

 

Energize your career with one of
Healthcare's fastest growing companies.  

 

You dream of a great career with a
great company – where you can make an impact and help people.  We dream of
giving you the opportunity to do just this.  And with the incredible
growth of our business, it's a dream that definitely can come true. Already one
of the world's leading Healthcare companies, UnitedHealth Group is restlessly
pursuing new ways to operate our service centers, improve our service levels
and help people lead healthier lives.  We live for the opportunity to make
a difference and right now, we are living it up.

 

This opportunity is with one of our
most exciting business areas: Optum –a growing part of our family of companies
that make UnitedHealth Group a Fortune 17 leader.

 

Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions and treatments;
helping them to navigate the system, finance their healthcare needs and stay on
track with their health goals. No other business touches so many lives in such
a positive way. And we do it all with every action focused on our shared values
of Integrity, Compassion, Relationships, Innovation & Performance.

 

Welcome to one of the toughest and
most fulfilling ways to help people, including yourself. We offer the latest
tools, most intensive training program in the industry and nearly limitless
opportunities for advancement. Join us and start doing your life's best work.

 

Primary Responsibilities:

Role may include triaging/resolving operational
issues/concerns relating to prior authorization requests, providing
operational instructions to senior prior authorization technicians and
addressing operational and compliance needs.Role may include reviewing and approving prior
authorization requests or pending prior authorization requests to clinical
pharmacists for review.Role may include contacting members, doctor's offices
and other internal departments in order to securing the clinical and other
benefits-related information necessary to complete prior authorization
reviews.Role may also include resolving customer
service-related issues and ensuring accurate service-related information
is provided.Role may include participating in quality improvement
and process enhancement projects as assigned by management.Dedication to build rapport with coworkers, internal
customers, and other departments by demonstrating a strong customer
service orientation and a continuous positive image of OptumRx.Demonstrate ability to strengthen productive working
relationships and effectively communicate (verbally and in writing) with
team members, other internal and external customers, and management team.Orient, train, and coach lower level staff.

Requirements:High School Diploma or GED 1+ years of Pharmacy-related experience 1+ years of Customer Service experience analyzing and solving customer service related issuesCurrent Texas Pharmacy Technician State License required with no restriction Intermediate proficiency with MS Word, Excel and Outlook Availability to work 40-hours per week and overtime as required, according to the needs of the businessAssets: Associate's or Bachelor's Degree 1+ years of experience Leading/Supervising a team or SME (Subject Matter Expert) Pharmacy Benefits Management experience Knowledge of commonly used OptumRx's systems such as PAS, RxHD, AS400 (RxCLAIM), and IRIS OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance. Join us and start doing your life's best work.Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.